# Early Access Bug Reports

**URL:** https://community.puzzlequest3.com/c/early-access-archive/early-access-bug-reports/7.md

[Latest](https://community.puzzlequest3.com/latest.md) · [Categories](https://community.puzzlequest3.com/categories.md)

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## [How to Report Bugs](https://community.puzzlequest3.com/t/how-to-report-bugs/22)

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**Author:** [@Salty](https://community.puzzlequest3.com/u/Salty)\
**Replies:** 0

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To report a bug or game glitch in Puzzle Quest 3 please use this forum category. Create a new topic and fill in the template or copy + paste it from below. If you require help with a technical issue (see below for the di…

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## [\[Reported\] Error with minions](https://community.puzzlequest3.com/t/reported-error-with-minions/2201)

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**Author:** [@Mystianna](https://community.puzzlequest3.com/u/Mystianna)\
**Replies:** 2\
**Last updated:** [March 15, 2022, 2:32am UTC](https://community.puzzlequest3.com/t/reported-error-with-minions/2201 "2022-03-15T02:32:00Z")

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Platform, device and operation system Eg, Android, Samsung Galazy s8, Nougat SAMSUNG What were you expecting to happen, and what actually happened I expected golden dragonette to be able to open chest. Unable to. Err…

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## [\[Reported\] Gold Dragonette unusable for chest unlocks](https://community.puzzlequest3.com/t/reported-gold-dragonette-unusable-for-chest-unlocks/2216)

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**Author:** [@DungeonFacts](https://community.puzzlequest3.com/u/DungeonFacts)\
**Replies:** 2\
**Last updated:** [March 15, 2022, 2:30am UTC](https://community.puzzlequest3.com/t/reported-gold-dragonette-unusable-for-chest-unlocks/2216 "2022-03-15T02:30:31Z")

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Platform, device and operation system Android, Samsung Galaxy s10, Android 12 What were you expecting to happen, and what actually happened When attempting to send the Gold Dragonette minion from early release on a mi…

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## [\[INVESTIGTING\] Missing follower](https://community.puzzlequest3.com/t/investigting-missing-follower/1977)

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**Author:** [@Zeal](https://community.puzzlequest3.com/u/Zeal)\
**Replies:** 8\
**Last updated:** [February 28, 2022, 2:27am UTC](https://community.puzzlequest3.com/t/investigting-missing-follower/1977 "2022-02-28T02:27:40Z")

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Platform, device and operation system Android, Redmi Note 10 What were you expecting to happen, and what actually happened Completed level XII but no follower (stable master) and also no more follower quests even thou…

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## [Battles in Chapter XIV skipping to end](https://community.puzzlequest3.com/t/battles-in-chapter-xiv-skipping-to-end/2101)

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**Author:** [@HellboySpawn](https://community.puzzlequest3.com/u/HellboySpawn)\
**Replies:** 0\
**Last updated:** [February 24, 2022, 9:32pm UTC](https://community.puzzlequest3.com/t/battles-in-chapter-xiv-skipping-to-end/2101 "2022-02-24T21:32:29Z")

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Android, Samsung Galaxy A51 Twice during Chapter 14, including the dungeon battle in Part 10, the game completely skipped the battle - i.e. it went through the dialogue before the battle…paused…then went straight to the…

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## [Filter button for minions not visible after minion upgrade](https://community.puzzlequest3.com/t/filter-button-for-minions-not-visible-after-minion-upgrade/2099)

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**Author:** [@Egara](https://community.puzzlequest3.com/u/Egara)\
**Replies:** 0\
**Last updated:** [February 24, 2022, 4:42pm UTC](https://community.puzzlequest3.com/t/filter-button-for-minions-not-visible-after-minion-upgrade/2099 "2022-02-24T16:42:26Z")

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Platform, device and operation system Android, Samsung Galazy M10 What were you expecting to happen, and what actually happened Tavern/minions: the filter button and number of minions dissappear after upgrading a mini…

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## [Completion of dark hunters side quest not registered](https://community.puzzlequest3.com/t/completion-of-dark-hunters-side-quest-not-registered/2091)

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**Author:** [@Egara](https://community.puzzlequest3.com/u/Egara)\
**Replies:** 1\
**Last updated:** [February 21, 2022, 8:20pm UTC](https://community.puzzlequest3.com/t/completion-of-dark-hunters-side-quest-not-registered/2091 "2022-02-21T20:20:58Z")

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Platform, device and operation system Android, Samsung Galaxy M10 What were you expecting to happen, and what actually happened \*The side quests of dark hunter are not registered as completed. In version 0.39 the side…

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## [Wrong scoring in 3day event](https://community.puzzlequest3.com/t/wrong-scoring-in-3day-event/2088)

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**Author:** [@Egara](https://community.puzzlequest3.com/u/Egara)\
**Replies:** 5\
**Last updated:** [February 21, 2022, 5:39pm UTC](https://community.puzzlequest3.com/t/wrong-scoring-in-3day-event/2088 "2022-02-21T17:39:27Z")

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Platform, device and operation system \*Android, Samsung Galaxy M10 What were you expecting to happen, and what actually happened Today I got 4860 score ( starting with 1170) with 4 tokens (also others) while in the pa…

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## [Can't update, error DF-DFERH-01](https://community.puzzlequest3.com/t/cant-update-error-df-dferh-01/2077)

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**Author:** [@Boogooigi](https://community.puzzlequest3.com/u/Boogooigi)\
**Replies:** 1\
**Last updated:** [February 17, 2022, 11:39am UTC](https://community.puzzlequest3.com/t/cant-update-error-df-dferh-01/2077 "2022-02-17T11:39:00Z")

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Platform, device and operation system Android version 12, Samsung Galaxy Note20 Ultra What were you expecting to happen, and what actually happened For more than a week I have “Puzzle Quest 3 - Match 3 RPG (Early Acc…

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## [Problem with Premium Pass+](https://community.puzzlequest3.com/t/problem-with-premium-pass/2057)

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**Author:** [@Asmo](https://community.puzzlequest3.com/u/Asmo)\
**Replies:** 2\
**Last updated:** [February 16, 2022, 2:53pm UTC](https://community.puzzlequest3.com/t/problem-with-premium-pass/2057 "2022-02-16T14:53:14Z")

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Platform, device and operation system Android, Xiaomi Redmi Note 8 pro, MIUI 12.0.5 What did you expect and what really happened After purchasing the Premium Pass+, I expected to see visual changes in the number of ea…

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## [\[Resolved\] PvP end of battle fault](https://community.puzzlequest3.com/t/resolved-pvp-end-of-battle-fault/2063)

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**Author:** [@Midnitewolf](https://community.puzzlequest3.com/u/Midnitewolf)\
**Replies:** 3\
**Last updated:** [February 16, 2022, 12:41am UTC](https://community.puzzlequest3.com/t/resolved-pvp-end-of-battle-fault/2063 "2022-02-16T00:41:53Z")

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Hello. I’m a big fan. I have received 3 error codes, after PvP battles. RE-3S2KUUHX was the last one This hasn’t happened before, then 3 times today. It appears that each one, had taken the token, but not classed it a…

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## [\[INVESTIGATING\] 3-Day Event Dungeon Scoring Bug](https://community.puzzlequest3.com/t/investigating-3-day-event-dungeon-scoring-bug/1833)

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**Author:** [@Wokel](https://community.puzzlequest3.com/u/Wokel)\
**Replies:** 48\
**Last updated:** [February 11, 2022, 1:04am UTC](https://community.puzzlequest3.com/t/investigating-3-day-event-dungeon-scoring-bug/1833 "2022-02-11T01:04:18Z")

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Platform, device and operation system Blackberry Motion, Android 8.X What were you expecting to happen, and what actually happened Having lost no health in any of the dungeon battles (Cache III, 33 total battles, Tier…

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## [My board just died](https://community.puzzlequest3.com/t/my-board-just-died/2054)

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**Author:** [@PowerPlay](https://community.puzzlequest3.com/u/PowerPlay)\
**Replies:** 0\
**Last updated:** [February 10, 2022, 9:36pm UTC](https://community.puzzlequest3.com/t/my-board-just-died/2054 "2022-02-10T21:36:06Z")

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Platform, device and operation system Android via Nox emulator; nothing has been altered What were you expecting to happen, and what actually happened I don’t think anyone expects your BOARD TO VANISH. How often does…

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## [Game no longer available to download from Play Store how to solve](https://community.puzzlequest3.com/t/game-no-longer-available-to-download-from-play-store-how-to-solve/2052)

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**Author:** [@veccco](https://community.puzzlequest3.com/u/veccco)\
**Replies:** 1\
**Last updated:** [February 8, 2022, 9:34pm UTC](https://community.puzzlequest3.com/t/game-no-longer-available-to-download-from-play-store-how-to-solve/2052 "2022-02-08T21:34:17Z")

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Continuing the discussion from Game no longer available to download from Play Store: App Downloads for Android - Download, Discover, Share on Uptodown download puzzle quest 3 latest version and problem solved

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## [\[REPORTED\] Hero tab Spells show as Vault Full when it isn't](https://community.puzzlequest3.com/t/reported-hero-tab-spells-show-as-vault-full-when-it-isnt/1904)

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**Author:** [@shmaunpq](https://community.puzzlequest3.com/u/shmaunpq)\
**Replies:** 4\
**Last updated:** [December 13, 2021, 9:18pm UTC](https://community.puzzlequest3.com/t/reported-hero-tab-spells-show-as-vault-full-when-it-isnt/1904 "2021-12-13T21:18:28Z")

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Platform, device and operation system Android, Xaiomi F1MIUI Global 10.0.3 Android version 10. What were you expecting to happen, and what actually happened Shows spell vault full on hero tab Shows (at the moment) 79…

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## [Game no longer available to download from Play Store](https://community.puzzlequest3.com/t/game-no-longer-available-to-download-from-play-store/2044)

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**Author:** [@Avenger](https://community.puzzlequest3.com/u/Avenger)\
**Replies:** 9\
**Last updated:** [February 7, 2022, 7:43pm UTC](https://community.puzzlequest3.com/t/game-no-longer-available-to-download-from-play-store/2044 "2022-02-07T19:43:37Z")

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In the update today you have announced pre-registration ahead of the 1st March “launch” but did you inadvertently remove the option for existing players to download the game from the Play store? I reinstalled Bluestacks…

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## [\[Reported - Fixed in Next Update\] Black Screen Of Death](https://community.puzzlequest3.com/t/reported-fixed-in-next-update-black-screen-of-death/2031)

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**Author:** [@SALAMANCA](https://community.puzzlequest3.com/u/SALAMANCA)\
**Replies:** 10\
**Last updated:** [February 6, 2022, 11:21pm UTC](https://community.puzzlequest3.com/t/reported-fixed-in-next-update-black-screen-of-death/2031 "2022-02-06T23:21:02Z")

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Firstly - congratulations for getting rid of the “Buttons” bug when the game starts - the one where those buttons come up with Game, Settings, etc and it never leads anywhere. And congratulations too for getting rid of t…

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## [\[NEED MORE INFO\] How to open a chest](https://community.puzzlequest3.com/t/need-more-info-how-to-open-a-chest/2048)

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**Author:** [@Kia](https://community.puzzlequest3.com/u/Kia)\
**Replies:** 3\
**Last updated:** [February 6, 2022, 9:32pm UTC](https://community.puzzlequest3.com/t/need-more-info-how-to-open-a-chest/2048 "2022-02-06T21:32:57Z")

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Platform, device and operation system Eg, Android, Samsung Galazy s8, Nougat Huawei android \*What were you expecting to happen, and what actually happened Minion suggested to open chest… Notified when click on minio…

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## [Wyrmheim freezing on battle](https://community.puzzlequest3.com/t/wyrmheim-freezing-on-battle/1568)

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**Author:** [@Hanradin](https://community.puzzlequest3.com/u/Hanradin)\
**Replies:** 2\
**Last updated:** [September 27, 2021, 10:05pm UTC](https://community.puzzlequest3.com/t/wyrmheim-freezing-on-battle/1568 "2021-09-27T22:05:58Z")

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Android tablet In Wyrmheim, the game freezes at the end of battle. It’s not clear that the battle is over, the monster should have some health left. This is on level X. These are from two different days, and thr…

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## [\[Reported - Fixed in Next Update\] Update 0.39 unable to initialize the Unity Engine](https://community.puzzlequest3.com/t/reported-fixed-in-next-update-update-0-39-unable-to-initialize-the-unity-engine/1875)

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**Author:** [@Avenger](https://community.puzzlequest3.com/u/Avenger)\
**Replies:** 13\
**Last updated:** [February 4, 2022, 2:10pm UTC](https://community.puzzlequest3.com/t/reported-fixed-in-next-update-update-0-39-unable-to-initialize-the-unity-engine/1875 "2022-02-04T14:10:11Z")

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Platform, device and operation system Android 12 Google Pixel 6 What were you expecting to happen, and what actually happened Updated the game today from 0.38 to 0.39, then launch the game and expect it to work. Inste…

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## [\[Not a bug\] Promo images on Steam](https://community.puzzlequest3.com/t/not-a-bug-promo-images-on-steam/2043)

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**Author:** [@Avenger](https://community.puzzlequest3.com/u/Avenger)\
**Replies:** 4\
**Last updated:** [February 3, 2022, 4:55am UTC](https://community.puzzlequest3.com/t/not-a-bug-promo-images-on-steam/2043 "2022-02-03T04:55:21Z")

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First bug for the steam version and it’s not even out for a month! Yay PQ3 now up on the Steam store page - Puzzle Quest 3 on Steam The Firewalker’s Spear is an impossible item - cannot be both L32 and Rare. Either…

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## [\[KNOWN & TESTING\] Bugged Friend Accept notifications, no kingdom activity notifications](https://community.puzzlequest3.com/t/known-testing-bugged-friend-accept-notifications-no-kingdom-activity-notifications/2041)

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**Author:** [@melonfresh](https://community.puzzlequest3.com/u/melonfresh)\
**Replies:** 1\
**Last updated:** [February 2, 2022, 4:40am UTC](https://community.puzzlequest3.com/t/known-testing-bugged-friend-accept-notifications-no-kingdom-activity-notifications/2041 "2022-02-02T04:40:20Z")

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Platform, device and operation system Android, Poco F3, Android 12\* What were you expecting to happen, and what actually happened As a kingdom leader I sometimes don’t get notifications of people leaving/joining/being…

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## [\[Reported\] Set Bonuses overlaps eachother](https://community.puzzlequest3.com/t/reported-set-bonuses-overlaps-eachother/2030)

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**Author:** [@Exorz](https://community.puzzlequest3.com/u/Exorz)\
**Replies:** 1\
**Last updated:** [February 2, 2022, 2:10am UTC](https://community.puzzlequest3.com/t/reported-set-bonuses-overlaps-eachother/2030 "2022-02-02T02:10:08Z")

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Platform, device and operation system Android What were you expecting to happen, and what actually happened 6 Pieces of Bone Set is suppose to change Big Skull Gems to 3 sizes larger While 2 Pieces of Royal Set is su…

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## [Seriously? I still have to \*\*not download\*\* to play the game?!](https://community.puzzlequest3.com/t/seriously-i-still-have-to-not-download-to-play-the-game/2036)

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**Author:** [@AmazonJax](https://community.puzzlequest3.com/u/AmazonJax)\
**Replies:** 1\
**Last updated:** [January 29, 2022, 10:09pm UTC](https://community.puzzlequest3.com/t/seriously-i-still-have-to-not-download-to-play-the-game/2036 "2022-01-29T22:09:50Z")

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I’ve reported the issue before, but I clearly didn’t express how annoying/insane it is to be prompted that I must download some “asset” that doesn’t really need to exist, thus never gets downloaded, thus never clearing t…

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## [Game crashed during 3 day event match, counted as loss](https://community.puzzlequest3.com/t/game-crashed-during-3-day-event-match-counted-as-loss/2025)

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**Author:** [@BARBELiTH](https://community.puzzlequest3.com/u/BARBELiTH)\
**Replies:** 6\
**Last updated:** [January 29, 2022, 5:48pm UTC](https://community.puzzlequest3.com/t/game-crashed-during-3-day-event-match-counted-as-loss/2025 "2022-01-29T17:48:15Z")

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Playing on galaxy tab. Had beat the first enemy, game got choppy and locked up. Restarted the game and noticed win streak reset to 0 and lost the token. This is extremely annoying and will result in loss of gems and mark…

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## [Chatting while "Ready" in Party-Screen leads to in-fight bugs/crashs](https://community.puzzlequest3.com/t/chatting-while-ready-in-party-screen-leads-to-in-fight-bugs-crashs/2016)

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**Author:** [@Thalinae](https://community.puzzlequest3.com/u/Thalinae)\
**Replies:** 0\
**Last updated:** [January 22, 2022, 9:52pm UTC](https://community.puzzlequest3.com/t/chatting-while-ready-in-party-screen-leads-to-in-fight-bugs-crashs/2016 "2022-01-22T21:52:19Z")

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Platform, device and operation system Android, OnePlus 8 Pro, Android 11 What were you expecting to happen, and what actually happened Queuing in a party (not leader) and flagged as “ready”, you should be able to swit…

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## [Ore Deal V - took my ore, gave no shards](https://community.puzzlequest3.com/t/ore-deal-v-took-my-ore-gave-no-shards/2011)

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**Author:** [@fzbang](https://community.puzzlequest3.com/u/fzbang)\
**Replies:** 0\
**Last updated:** [January 21, 2022, 8:26am UTC](https://community.puzzlequest3.com/t/ore-deal-v-took-my-ore-gave-no-shards/2011 "2022-01-21T08:26:34Z")

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Platform, device and operation system iPhone 13pro What were you expecting to happen, and what actually happened I bought the Ore Deal V from my Kingdom 3 times, expecting the promised 15 Greater Accessory Shards for …

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## [Not fun to play any more](https://community.puzzlequest3.com/t/not-fun-to-play-any-more/2005)

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**Author:** [@Stooge](https://community.puzzlequest3.com/u/Stooge)\
**Replies:** 0\
**Last updated:** [January 18, 2022, 4:47pm UTC](https://community.puzzlequest3.com/t/not-fun-to-play-any-more/2005 "2022-01-18T16:47:32Z")

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I do understand you are trying to make money with this fantastic game However shouldn’t you be working on the game instead of trying to make money. The game is broken you can’t get anywhere after a given level because t…

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## [Goals - Complete x Dungeon runs has a duplicate 100 goal](https://community.puzzlequest3.com/t/goals-complete-x-dungeon-runs-has-a-duplicate-100-goal/947)

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**Author:** [@Elric](https://community.puzzlequest3.com/u/Elric)\
**Replies:** 2\
**Last updated:** [January 17, 2022, 2:56am UTC](https://community.puzzlequest3.com/t/goals-complete-x-dungeon-runs-has-a-duplicate-100-goal/947 "2022-01-17T02:56:56Z")

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Platform, device and operation system Android / Bluestacks What were you expecting to happen, and what actually happened There is an error in the dungeon goal milestones. For each dungeon there are goals achieced at …

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## [Dungeon achievement bug](https://community.puzzlequest3.com/t/dungeon-achievement-bug/1992)

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**Author:** [@Zudaio](https://community.puzzlequest3.com/u/Zudaio)\
**Replies:** 1\
**Last updated:** [January 16, 2022, 10:28pm UTC](https://community.puzzlequest3.com/t/dungeon-achievement-bug/1992 "2022-01-16T22:28:07Z")

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Platform, device and operation system Any What were you expecting to happen, and what actually happened I completed a dungeon (Wyrmheim, but it doesn’t matter which one it is) for the 100th time and got the achievemen…

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