# Early Access Bug Reports **URL:** https://community.puzzlequest3.com/c/early-access-archive/early-access-bug-reports/7.md?page=2 [Latest](https://community.puzzlequest3.com/latest.md) · [Categories](https://community.puzzlequest3.com/categories.md) **Page:** 3 --- ## [Easy mode is no longer easy](https://community.puzzlequest3.com/t/easy-mode-is-no-longer-easy/1686)
**Author:** [@Sheepoo](https://community.puzzlequest3.com/u/Sheepoo)\ **Replies:** 14\ **Last updated:** [November 5, 2021, 1:12am UTC](https://community.puzzlequest3.com/t/easy-mode-is-no-longer-easy/1686 "2021-11-05T01:12:23Z")
Platform, device and operation system Android, oneplus 6. Game version 0.38 What were you expecting to happen, and what actually happened I am expecting easy mode to be easy. Not giving me enemy score of 1200 when my … --- ## [Difficulty for Events battles is ludicrously difficult. (at least for me)](https://community.puzzlequest3.com/t/difficulty-for-events-battles-is-ludicrously-difficult-at-least-for-me/1755)
**Author:** [@shmaunpq](https://community.puzzlequest3.com/u/shmaunpq)\ **Replies:** 2\ **Last updated:** [November 4, 2021, 5:29am UTC](https://community.puzzlequest3.com/t/difficulty-for-events-battles-is-ludicrously-difficult-at-least-for-me/1755 "2021-11-04T05:29:12Z")
I thought I’s start a dedicated thread for the Event Battles. I can cope with most of the changes which have increased the difficulty (By starting new characters and using them to get more stuff I think I will be able t… --- ## [Unplayable since .38 update](https://community.puzzlequest3.com/t/unplayable-since-38-update/1749)
**Author:** [@Drzzit](https://community.puzzlequest3.com/u/Drzzit)\ **Replies:** 1\ **Last updated:** [November 2, 2021, 11:54pm UTC](https://community.puzzlequest3.com/t/unplayable-since-38-update/1749 "2021-11-02T23:54:22Z")
Bluestacks 4, Windows PC and Windows 10 Pro After forced .38 update game loads to black screen & won’t go any further, won’t start happens every time tried re-installing but same issue, used BS Cleaner, deleted %temp%… --- ## [\[REPORTED\] 0.38 Errata and Bugs](https://community.puzzlequest3.com/t/reported-0-38-errata-and-bugs/1740)
**Author:** [@Lyrian](https://community.puzzlequest3.com/u/Lyrian)\ **Replies:** 8\ **Last updated:** [November 1, 2021, 11:55pm UTC](https://community.puzzlequest3.com/t/reported-0-38-errata-and-bugs/1740 "2021-11-01T23:55:06Z")
Platform, device and operation system Android 11, Galaxy Note 20 Ultra Issues In 0.38, when the camera changes perspective to the “Dragon” perspective, the glowing light effect for Barrier does not re-align with the … --- ## [Dungeon fight rewarding not correctly](https://community.puzzlequest3.com/t/dungeon-fight-rewarding-not-correctly/1735)
**Author:** [@Egara](https://community.puzzlequest3.com/u/Egara)\ **Replies:** 0\ **Last updated:** [October 30, 2021, 8:27pm UTC](https://community.puzzlequest3.com/t/dungeon-fight-rewarding-not-correctly/1735 "2021-10-30T20:27:26Z")
Platform, device and operation system Android, 10, Samsung Galaxy M20 What were you expecting to happen, and what actually happened I am level 50(85) and finished every skirmish and dungeon before Update to 0.38 For … --- ## [\[REPORTED\] Game Sound, taking a call while the game is on the background causes game sound to play during the call](https://community.puzzlequest3.com/t/reported-game-sound-taking-a-call-while-the-game-is-on-the-background-causes-game-sound-to-play-during-the-call/1434)
**Author:** [@Norinth](https://community.puzzlequest3.com/u/Norinth)\ **Replies:** 4\ **Last updated:** [October 29, 2021, 12:10pm UTC](https://community.puzzlequest3.com/t/reported-game-sound-taking-a-call-while-the-game-is-on-the-background-causes-game-sound-to-play-during-the-call/1434 "2021-10-29T12:10:36Z")
Platform, device and operation system Android, Samsung S9 What were you expecting to happen, and what actually happened Play the game with the phone audio sound setting off (mute). Receive a call on your phone. Take … --- ## [Loot tickets not available](https://community.puzzlequest3.com/t/loot-tickets-not-available/1731)
**Author:** [@Raptorfish](https://community.puzzlequest3.com/u/Raptorfish)\ **Replies:** 0\ **Last updated:** [October 29, 2021, 10:45am UTC](https://community.puzzlequest3.com/t/loot-tickets-not-available/1731 "2021-10-29T10:45:50Z")
Android on Samsung Note 10 I was expecting 4 loot tickets for skirmishes from the battle pass. I collected the items, but nothing showed up in my inventory. I just noticed this today, but I collected everything in my b… --- ## [\[Reported\] Few issues including follower resource resets when upgrading](https://community.puzzlequest3.com/t/reported-few-issues-including-follower-resource-resets-when-upgrading/1675)
**Author:** [@Choa05](https://community.puzzlequest3.com/u/Choa05)\ **Replies:** 2\ **Last updated:** [October 27, 2021, 8:29pm UTC](https://community.puzzlequest3.com/t/reported-few-issues-including-follower-resource-resets-when-upgrading/1675 "2021-10-27T20:29:47Z")
Platform, device and operation system Android, Samsung Galaxy S8 Active What were you expecting to happen, and what actually happened If you are on a console device please feel free to take a photo using another devic… --- ## [Gear Loadout display bug](https://community.puzzlequest3.com/t/gear-loadout-display-bug/1714)
**Author:** [@Traductus](https://community.puzzlequest3.com/u/Traductus)\ **Replies:** 0\ **Last updated:** [October 27, 2021, 8:14pm UTC](https://community.puzzlequest3.com/t/gear-loadout-display-bug/1714 "2021-10-27T20:14:32Z")
What were you expecting to happen, and what actually happened I noticed that gear loudouts are handled strangely in the new events screens. I’m pretty sure it’s just a display bug. Normally, when a player selects thei… --- ## [Update issue, can't play](https://community.puzzlequest3.com/t/update-issue-cant-play/1706)
**Author:** [@Kyleesha](https://community.puzzlequest3.com/u/Kyleesha)\ **Replies:** 4\ **Last updated:** [October 27, 2021, 2:10pm UTC](https://community.puzzlequest3.com/t/update-issue-cant-play/1706 "2021-10-27T14:10:32Z")
Platform, device and operation system Moto G Power What were you expecting to happen, and what actually happened I expected to play the game. Instead it broke it How often does this happen? When did it begin happenin… --- ## [Interacting with chest locks game](https://community.puzzlequest3.com/t/interacting-with-chest-locks-game/1672)
**Author:** [@Kyleesha](https://community.puzzlequest3.com/u/Kyleesha)\ **Replies:** 3\ **Last updated:** [October 27, 2021, 4:46am UTC](https://community.puzzlequest3.com/t/interacting-with-chest-locks-game/1672 "2021-10-27T04:46:09Z")
MotoG Power Android V 11 Level 14 gold chest in tavern should be able to be clicked on to select way to open. When selecting the chest the entire game locks, with animation still visible but no further UI interaction po… --- ## [\[Fixed in Update 0.38\] Mana from exploding gems vanishes when using a skill](https://community.puzzlequest3.com/t/fixed-in-update-0-38-mana-from-exploding-gems-vanishes-when-using-a-skill/1660)
**Author:** [@Malib](https://community.puzzlequest3.com/u/Malib)\ **Replies:** 2\ **Last updated:** [October 27, 2021, 2:40am UTC](https://community.puzzlequest3.com/t/fixed-in-update-0-38-mana-from-exploding-gems-vanishes-when-using-a-skill/1660 "2021-10-27T02:40:55Z")
Platform, device and operation system Android: LDPlayer emulator for Samsung Galaxy, Android: Sony Xperia What were you expecting to happen, and what actually happened Expected: I use a skill with exploding gems - I … --- ## [\[REPORTED\] Battle Pass rewards aren't able to be claimed](https://community.puzzlequest3.com/t/reported-battle-pass-rewards-arent-able-to-be-claimed/1684)
**Author:** [@melonfresh](https://community.puzzlequest3.com/u/melonfresh)\ **Replies:** 4\ **Last updated:** [October 27, 2021, 2:21am UTC](https://community.puzzlequest3.com/t/reported-battle-pass-rewards-arent-able-to-be-claimed/1684 "2021-10-27T02:21:38Z")
Platform, device and operation system Android 11, Xiaomi Mi 10 Lite What were you expecting to happen, and what actually happened Battle Pass has a notification to collect an earned reward, going to that area and tryi… --- ## [0.38 "Easy" Difficulty Unplayable](https://community.puzzlequest3.com/t/0-38-easy-difficulty-unplayable/1694)
**Author:** [@Babygoofball](https://community.puzzlequest3.com/u/Babygoofball)\ **Replies:** 0\ **Last updated:** [October 26, 2021, 1:08pm UTC](https://community.puzzlequest3.com/t/0-38-easy-difficulty-unplayable/1694 "2021-10-26T13:08:01Z")
Platform, device and operation system Android, OnePlus 6 What were you expecting to happen, and what actually happened I am expecting easy fights when I choose easy difficulty level in dungeons. My best set of equipme… --- ## [\[Not a Bug\] Runic Ring does not work](https://community.puzzlequest3.com/t/not-a-bug-runic-ring-does-not-work/1662)
**Author:** [@Malib](https://community.puzzlequest3.com/u/Malib)\ **Replies:** 2\ **Last updated:** [October 26, 2021, 10:54am UTC](https://community.puzzlequest3.com/t/not-a-bug-runic-ring-does-not-work/1662 "2021-10-26T10:54:03Z")
Platform, device and operation system Android: LDPLayer for Samsung Galaxy Android, Sony Xperia What were you expecting to happen, and what actually happened Expecting: As Runic Ring (epic) description “Gain +7 to yo… --- ## [\[Reported\] Regeneration Issue](https://community.puzzlequest3.com/t/reported-regeneration-issue/1656)
**Author:** [@UnknownXuid](https://community.puzzlequest3.com/u/UnknownXuid)\ **Replies:** 1\ **Last updated:** [October 26, 2021, 2:28am UTC](https://community.puzzlequest3.com/t/reported-regeneration-issue/1656 "2021-10-26T02:28:58Z")
Platform, device and operation system Samsung Galaxy s20 What were you expecting to happen, and what actually happened The description for th regeneration effect from the serpentine ouroboros ring says that it heals 2… --- ## [Can Loot difficulty 1 as a new player](https://community.puzzlequest3.com/t/can-loot-difficulty-1-as-a-new-player/1683)
**Author:** [@Kalverra](https://community.puzzlequest3.com/u/Kalverra)\ **Replies:** 0\ **Last updated:** [October 26, 2021, 1:24am UTC](https://community.puzzlequest3.com/t/can-loot-difficulty-1-as-a-new-player/1683 "2021-10-26T01:24:38Z")
Platform, device and operation system Eg, Android, Samsung Galazy s8, Nougat Samsung Galaxy S10 What were you expecting to happen, and what actually happened Expected to loot skirmish on hard because my max hero lvl … --- ## [\[Reported\] Unable to Open Chest after battle](https://community.puzzlequest3.com/t/reported-unable-to-open-chest-after-battle/1653)
**Author:** [@Kalverra](https://community.puzzlequest3.com/u/Kalverra)\ **Replies:** 7\ **Last updated:** [October 25, 2021, 4:21am UTC](https://community.puzzlequest3.com/t/reported-unable-to-open-chest-after-battle/1653 "2021-10-25T04:21:37Z")
\*\*Platform Android Samsung Galaxy s10 What were you expecting to happen, and what actually happened Expected: Open gold chest with exactly 180 gems in inventory What happened: Unable to open chest, pop-up occurs promp… --- ## [\[SCREENSHOTS PLEASE\] Daily Event Dungeon Bug](https://community.puzzlequest3.com/t/screenshots-please-daily-event-dungeon-bug/1113)
**Author:** [@jzanza](https://community.puzzlequest3.com/u/jzanza)\ **Replies:** 27\ **Last updated:** [October 20, 2021, 12:07am UTC](https://community.puzzlequest3.com/t/screenshots-please-daily-event-dungeon-bug/1113 "2021-10-20T00:07:42Z")
Android What were you expecting to happen, and what actually happened Completed the dungeon but received a pop up that said there was a server error and it prompted a restart. After restart it had used my event token/a… --- ## [\[REPORTED\] Typos: Relect should be Reflect](https://community.puzzlequest3.com/t/reported-typos-relect-should-be-reflect/1645)
**Author:** [@Sibelios](https://community.puzzlequest3.com/u/Sibelios)\ **Replies:** 3\ **Last updated:** [October 18, 2021, 3:17pm UTC](https://community.puzzlequest3.com/t/reported-typos-relect-should-be-reflect/1645 "2021-10-18T15:17:40Z")
What were you expecting to happen, and what actually happened 6 Piece Runic set bonus incorrectly reads: “chance to gain Relect”, should read Reflect --- ## [Unworking update](https://community.puzzlequest3.com/t/unworking-update/1641)
**Author:** [@RatlleRo](https://community.puzzlequest3.com/u/RatlleRo)\ **Replies:** 0\ **Last updated:** [October 14, 2021, 9:22pm UTC](https://community.puzzlequest3.com/t/unworking-update/1641 "2021-10-14T21:22:21Z")
steAm,WINDWS10,rYZEN5 36000X, Eg, Android, Samsung Galazy s8, Nougat expected the update,game closes ,then nothing If you are on a console device please feel free to take a photo using another device. Where possible, … --- ## [\[More Info Needed\] Shop screen bug after 0.36](https://community.puzzlequest3.com/t/more-info-needed-shop-screen-bug-after-0-36/1101)
**Author:** [@rickodogg](https://community.puzzlequest3.com/u/rickodogg)\ **Replies:** 3\ **Last updated:** [October 12, 2021, 5:06am UTC](https://community.puzzlequest3.com/t/more-info-needed-shop-screen-bug-after-0-36/1101 "2021-10-12T05:06:49Z")
Platform, device and operation system Android, Honor 30 What were you expecting to happen, and what actually happened Black screen with UI panels How often does this happen? When did it begin happening? Constantly s… --- ## [Ancestral Ferocity deals no damage?](https://community.puzzlequest3.com/t/ancestral-ferocity-deals-no-damage/1630)
**Author:** [@Thenewguy381](https://community.puzzlequest3.com/u/Thenewguy381)\ **Replies:** 0\ **Last updated:** [October 11, 2021, 11:37pm UTC](https://community.puzzlequest3.com/t/ancestral-ferocity-deals-no-damage/1630 "2021-10-11T23:37:53Z")
Platform, device and operation system Android What were you expecting to happen, and what actually happened Tried to use the “Ancestral Ferocity” Barbarian spell, no damage while in Rage. Tried again multiple times in… --- ## [The game won't connect to the servers at the intro loading screen](https://community.puzzlequest3.com/t/the-game-wont-connect-to-the-servers-at-the-intro-loading-screen/1565)
**Author:** [@SoloDoloC9](https://community.puzzlequest3.com/u/SoloDoloC9)\ **Replies:** 3\ **Last updated:** [October 8, 2021, 2:52am UTC](https://community.puzzlequest3.com/t/the-game-wont-connect-to-the-servers-at-the-intro-loading-screen/1565 "2021-10-08T02:52:22Z")
I am playing on a Galaxy UMX. When I boot up the game it loads a picture of the intro and the screen goes black and then says the game can’t connect to the servers. It started happening about an hour ago and is currently… --- ## [\[Reported\] Residual effects after the shot of the necromancer](https://community.puzzlequest3.com/t/reported-residual-effects-after-the-shot-of-the-necromancer/1492)
**Author:** [@Kangaxx](https://community.puzzlequest3.com/u/Kangaxx)\ **Replies:** 5\ **Last updated:** [October 7, 2021, 5:15am UTC](https://community.puzzlequest3.com/t/reported-residual-effects-after-the-shot-of-the-necromancer/1492 "2021-10-07T05:15:13Z")
I play on my Lenovo VIBE K10 smartphone or on my home PC via BlueStacks android emulator. As you can see in the pictures below in the process of fighting necromancer on the screen are here are frozen “feathers” that sho… --- ## [\[REPORTED\] Confusion with the ranking of prizes](https://community.puzzlequest3.com/t/reported-confusion-with-the-ranking-of-prizes/1589)
**Author:** [@Kangaxx](https://community.puzzlequest3.com/u/Kangaxx)\ **Replies:** 7\ **Last updated:** [October 4, 2021, 4:12pm UTC](https://community.puzzlequest3.com/t/reported-confusion-with-the-ranking-of-prizes/1589 "2021-10-04T16:12:01Z")
Because of the importance of the topic decided to relate it to the bugs although strictly speaking it is just a big flaw in the system of accrual and distribution of awards. But I will focus only on one aspect of it - c… --- ## [\[Reported\] Poison mana not carrying over to next enemy](https://community.puzzlequest3.com/t/reported-poison-mana-not-carrying-over-to-next-enemy/1475)
**Author:** [@Furstenberg](https://community.puzzlequest3.com/u/Furstenberg)\ **Replies:** 3\ **Last updated:** [October 4, 2021, 2:23am UTC](https://community.puzzlequest3.com/t/reported-poison-mana-not-carrying-over-to-next-enemy/1475 "2021-10-04T02:23:35Z")
Platform, device and operation system Android, Samsung Galaxy S10, Version 11 update. What were you expecting to happen, and what actually happened In any battle as a Paladin - I use the spell Purge on green gems, an… --- ## [\[REPORTED\] Tutorial loop after salvage](https://community.puzzlequest3.com/t/reported-tutorial-loop-after-salvage/1588)
**Author:** [@gorgonzola357](https://community.puzzlequest3.com/u/gorgonzola357)\ **Replies:** 2\ **Last updated:** [October 3, 2021, 10:54pm UTC](https://community.puzzlequest3.com/t/reported-tutorial-loop-after-salvage/1588 "2021-10-03T22:54:59Z")
Platform, device and operation system Android, Samsung Galaxy Tab S5e, Androidv11 What were you expecting to happen, and what actually happened If you are on a console device please feel free to take a photo using ano… --- ## [\[RESOLVED?\] Freeze on salvage](https://community.puzzlequest3.com/t/resolved-freeze-on-salvage/1287)
**Author:** [@Cookie](https://community.puzzlequest3.com/u/Cookie)\ **Replies:** 7\ **Last updated:** [October 2, 2021, 10:11am UTC](https://community.puzzlequest3.com/t/resolved-freeze-on-salvage/1287 "2021-10-02T10:11:51Z")
Platform, device and operation system android What were you expecting to happen, and what actually happened When I go to salvage a piece of gear or spell to follow through and not freeze the game. How often does this… --- ## [\[REPORTED\] Shield Gems Are Supposed To Destroy Rows](https://community.puzzlequest3.com/t/reported-shield-gems-are-supposed-to-destroy-rows/1574)
**Author:** [@GodlikeNay](https://community.puzzlequest3.com/u/GodlikeNay)\ **Replies:** 5\ **Last updated:** [September 30, 2021, 2:42am UTC](https://community.puzzlequest3.com/t/reported-shield-gems-are-supposed-to-destroy-rows/1574 "2021-09-30T02:42:43Z")
Platform, device and operation system Android What were you expecting to happen, and what actually happened I was expecting rows to be destroyed by Shield Gems as the game text indicates However, the Shield Gems d… [Previous page](https://community.puzzlequest3.com/c/early-access-archive/early-access-bug-reports/7.md?page=1) [Next page](https://community.puzzlequest3.com/c/early-access-archive/early-access-bug-reports/7.md?page=3)