# Can Loot difficulty 1 as a new player

**URL:** <https://community.puzzlequest3.com/t/can-loot-difficulty-1-as-a-new-player/1683>\
**Category:** Early Access Bug Reports\
**Created:** [October 26, 2021, 1:24am UTC](https://community.puzzlequest3.com/t/can-loot-difficulty-1-as-a-new-player/1683 "2021-10-26T01:24:38Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Kalverra](https://avatars.discourse-cdn.com/v4/letter/k/f19dbf/32.png) [@Kalverra](https://community.puzzlequest3.com/u/Kalverra)\
**Post date:** [October 26, 2021, 1:24am UTC](https://community.puzzlequest3.com/t/can-loot-difficulty-1-as-a-new-player/1683/1 "2021-10-26T01:24:38Z")

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**Platform, device and operation system**  
_Eg, Android, Samsung Galazy s8, Nougat_  
Samsung Galaxy S10

**What were you expecting to happen, and what actually happened**  
Expected to loot skirmish on hard because my max hero lvl is 19.

Able to spend skirmish ticket to loot difficulty 1 and loot a lvl 55 chest.

_If you are on a console device please feel free to take a photo using another device. Where possible, a video helps us best. Try uploading it to Youtube privately._

**How often does this happen? When did it begin happening?**

Happened after the new patch update.

_Is this a once-off issue or has it been a consistent issue? Does it only happen in specific circumstances?_  
Consistent issue.

**Steps to make it happen again**  
_Please detail the steps taken to trigger this bug. The more detailed the breakdown, the easier it is for us to test in-house._

Have account with lvl 19 hero highest level.

Have loot tickets for skirmish.

Set skirmish difficulty to hard.

Loot ticket box says you are able to loot on difficulty 1.

I am able to loot superior shards on a lvl 55 chest on a lvl 19 account.