# Can't update, error DF-DFERH-01

**URL:** <https://community.puzzlequest3.com/t/cant-update-error-df-dferh-01/2077>\
**Category:** Early Access Bug Reports\
**Created:** [February 17, 2022, 9:23am UTC](https://community.puzzlequest3.com/t/cant-update-error-df-dferh-01/2077 "2022-02-17T09:23:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Boogooigi](https://avatars.discourse-cdn.com/v4/letter/b/a3d4f5/32.png) [@Boogooigi](https://community.puzzlequest3.com/u/Boogooigi)\
**Post date:** [February 17, 2022, 9:23am UTC](https://community.puzzlequest3.com/t/cant-update-error-df-dferh-01/2077/1 "2022-02-17T09:23:32Z")

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**Platform, device and operation system**  
Android version 12, Samsung Galaxy Note20 Ultra

**What were you expecting to happen, and what actually happened**  
For more than a week I have “Puzzle Quest 3 - Match 3 RPG (Early Access)” sitting in my Google Play Store.  
This update appeared before 15 February.  
I expected it to be applied successfully.  
Actually happens: Every time I try to apply it error message appears:  
"Can’t update … Try again … (Error while retrieving information from server. DF-DFERH-01)

**How often does this happen? When did it begin happening?**  
Every time I try to apply the update

**Steps to make it happen again**  
Go to Google Play Store, find Puzzle Quest 3 Update and click “Update”

My game version is - 0.39.1.16018  
I have updated Android System, Google Play Services, cleared cache, restarted the phone etc

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**Author:** ![Sibelios](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/sibelios/32/2836_2.png) [@Sibelios](https://community.puzzlequest3.com/u/Sibelios)\
**Post date:** [February 17, 2022, 11:39am UTC](https://community.puzzlequest3.com/t/cant-update-error-df-dferh-01/2077/2 "2022-02-17T11:39:00Z")

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![image](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/8/86de0b198efa36695b4cd5d3606a03fc75884b86.png)