# \[Fix Incoming\] Opening Story Cache Locks Up Game **URL:** \ **Category:** Bug Reports\ **Created:** [January 29, 2023, 11:31pm UTC](https://community.puzzlequest3.com/t/fix-incoming-opening-story-cache-locks-up-game/3198 "2023-01-29T23:31:03Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![D4-TX](https://avatars.discourse-cdn.com/v4/letter/d/439d5e/32.png) [@D4-TX](https://community.puzzlequest3.com/u/D4-TX)\ **Post date:** [January 29, 2023, 11:31pm UTC](https://community.puzzlequest3.com/t/fix-incoming-opening-story-cache-locks-up-game/3198/1 "2023-01-29T23:31:03Z")
I was playing Story Mode and finished a battle which resulted in a new Story Cache. I opened the cache, salvaged an item and put my phone down for bit. When I came back and unlocked my phone the game was unresponsive. I closed it and opened it again. Every time I open the game it replays my last turn and shows me winning the battle and prompts me to open the cache again to continue. At which point the game is unresponsive again. ![image](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/b/bbec2e3cf0b1edf803e20356b61b78a68ee9ba6a.jpeg) The “fix” appears to be waiting 15 mins before opening the game again. ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.puzzlequest3.com/u/Bramble)\ **Post date:** [January 30, 2023, 4:19am UTC](https://community.puzzlequest3.com/t/fix-incoming-opening-story-cache-locks-up-game/3198/2 "2023-01-30T04:19:40Z")
Hello! @D4-TX Would you mind letting me know what platform and chapter this issue happened in? ---
**Author:** ![D4-TX](https://avatars.discourse-cdn.com/v4/letter/d/439d5e/32.png) [@D4-TX](https://community.puzzlequest3.com/u/D4-TX)\ **Post date:** [January 30, 2023, 11:12am UTC](https://community.puzzlequest3.com/t/fix-incoming-opening-story-cache-locks-up-game/3198/3 "2023-01-30T11:12:07Z")
Chapter 3, Part 6. I’m on an iPhone with iOS 16 ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.puzzlequest3.com/u/Bramble)\ **Post date:** [February 3, 2023, 4:04am UTC](https://community.puzzlequest3.com/t/fix-incoming-opening-story-cache-locks-up-game/3198/4 "2023-02-03T04:04:40Z")
Hellos! Thanks for letting me know. I’ll keep an eye out just in case this happens again and **please** do let us know if it does. ---
**Author:** ![Hagane](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/hagane/32/156_2.png) [@Hagane](https://community.puzzlequest3.com/u/Hagane)\ **Post date:** [February 6, 2023, 10:54am UTC](https://community.puzzlequest3.com/t/fix-incoming-opening-story-cache-locks-up-game/3198/5 "2023-02-06T10:54:11Z")
Same problem 1 minute ago when playing mount gobknocker. iPad with newest system. ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.puzzlequest3.com/u/Bramble)\ **Post date:** [February 6, 2023, 11:55pm UTC](https://community.puzzlequest3.com/t/fix-incoming-opening-story-cache-locks-up-game/3198/6 "2023-02-06T23:55:47Z")
Hello! Thanks for letting us know the issue popped up again. Just a heads up, this issue looks similar to another issue the development team are currently investigating with a softlock after restarting the game. There should be a fix in the next update! ---
**Author:** ![Hagane](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/hagane/32/156_2.png) [@Hagane](https://community.puzzlequest3.com/u/Hagane)\ **Post date:** [February 7, 2023, 12:39am UTC](https://community.puzzlequest3.com/t/fix-incoming-opening-story-cache-locks-up-game/3198/7 "2023-02-07T00:39:07Z")
I think this will happen when you finished a battle, open chest, and be softlocked when you salvaging something.