# \[Fix incoming\] Softlock when salvaging locks you out for 30 minutes

**URL:** <https://community.puzzlequest3.com/t/fix-incoming-softlock-when-salvaging-locks-you-out-for-30-minutes/3216>\
**Category:** Bug Reports\
**Created:** [February 5, 2023, 2:57pm UTC](https://community.puzzlequest3.com/t/fix-incoming-softlock-when-salvaging-locks-you-out-for-30-minutes/3216 "2023-02-05T14:57:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![shmaunpq](https://avatars.discourse-cdn.com/v4/letter/s/7ba0ec/32.png) [@shmaunpq](https://community.puzzlequest3.com/u/shmaunpq)\
**Post date:** [February 5, 2023, 2:57pm UTC](https://community.puzzlequest3.com/t/fix-incoming-softlock-when-salvaging-locks-you-out-for-30-minutes/3216/1 "2023-02-05T14:57:37Z")

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This has happened to me when salvaging a chest and also when salvaging an item. I click salvage and nothing happens within 30 seconds so I assume the game has soft locked. In the past it was no problem. I’d force close the game, reload it and continue. Since 1.5.5 (possibly since 1.5) when I do force close the game I am greeted with this upon reopening the game.

[![](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/9/9b821ca1c13399e2594599fef07871794083be17.jpeg "Record 2023 02 05 16 28 39 aebe98ad7d7a8529ca6c0fe655bccdd7 Trim") ](https://www.youtube.com/watch?v=F3a4e7bZH_Q)

The same thing happens every time I start the game for 30 minutes until the battle times out. I tap the screen and it just shows victory. If I leave it on the screen for victory for minutes nothing happens (I trimmed this video). After 30 minutes - restarting the game it loads to the main screen.

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**Author:** ![HigureTheStillWind](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/higurethestillwind/32/3149_2.png) [@HigureTheStillWind](https://community.puzzlequest3.com/u/HigureTheStillWind)\
**Post date:** [February 5, 2023, 8:02pm UTC](https://community.puzzlequest3.com/t/fix-incoming-softlock-when-salvaging-locks-you-out-for-30-minutes/3216/2 "2023-02-05T20:02:21Z")

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I had the same issue yesterday night. I salvaged a gold chest and then I got a notification of a server problem. Restarting the game put me in exactly the same situation as described above. I did not checked the time needed to work again, I just left it for the night until this morning.

It may be similar to this other [issue](https://community.puzzlequest3.com/t/resolved-opening-story-cache-locks-up-game/3198).

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [February 6, 2023, 12:06am UTC](https://community.puzzlequest3.com/t/fix-incoming-softlock-when-salvaging-locks-you-out-for-30-minutes/3216/3 "2023-02-06T00:06:18Z")

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Hey all,

This is linked to an issue we were already working on a fix for, when you exit and relaunch the game it gives you a soft lock.  
Fix is on the way!