# \[Fix released\] Game crashed 2 times in Gauntlet **URL:** \ **Category:** Bug Reports\ **Created:** [November 12, 2024, 12:24am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119 "2024-11-12T00:24:08Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Born-iN-UssR](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/born-in-ussr/32/6192_2.png) [@Born-iN-UssR](https://community.puzzlequest3.com/u/Born-iN-UssR)\ **Post date:** [November 12, 2024, 12:24am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/1 "2024-11-12T00:24:08Z")
Hello. Two out of two tries for daily gauntlet are lost due to some bug. The first time i see it, i received nothing and lost my tries. How do I get compensated for additional tokens I have to buy now to actually get to the chests? ![IMG_0016](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/f/f017157987c51fb1a983ad0ae69efb1bfa3c1ae5.jpeg) ![IMG_0017](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/e/eed601fe8b2e3fc6e50bcfc1ed7f7c3dbd884836.jpeg) ![IMG_0018](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/2/231b20255b8355aa8d653f1be78f8e88517b35a0.jpeg) ![IMG_0019](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/6/660e1678f922bb383fad456a345603757dd5a7ab.jpeg) ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\ **Post date:** [November 12, 2024, 12:25am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/2 "2024-11-12T00:25:06Z")
Already reported to the team but thanks for the additional screenshots, was literally in the middle of making a thread about it. The team is already investigating. It’s happening in various game modes. ---
**Author:** ![Born-iN-UssR](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/born-in-ussr/32/6192_2.png) [@Born-iN-UssR](https://community.puzzlequest3.com/u/Born-iN-UssR)\ **Post date:** [November 12, 2024, 12:27am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/3 "2024-11-12T00:27:31Z")
Additional context - the first error happened within a minute from the message that i got the avanaea award (20 spells or so) ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\ **Post date:** [November 12, 2024, 12:28am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/4 "2024-11-12T00:28:12Z")
Yeah, the error code is linked to the second task by the looks of it. ---
**Author:** ![Willow](https://avatars.discourse-cdn.com/v4/letter/w/c37758/32.png) [@Willow](https://community.puzzlequest3.com/u/Willow)\ **Post date:** [November 12, 2024, 12:31am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/5 "2024-11-12T00:31:16Z")
I’m more than fed up with these games (Infinity+2) where the Devs don’t know what to do apart from screwing over the players!! You’re playing Gems of War Error Cliffy, you’re playing Puzzle Quest Error: RE-APFYF6QD! We’re more than fed up! SONY will have to intervene, because there it becomes Anarchy! Players are no longer respected! ---
**Author:** ![KenpoKid69](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/kenpokid69/32/4758_2.png) [@KenpoKid69](https://community.puzzlequest3.com/u/KenpoKid69)\ **Post date:** [November 12, 2024, 12:36am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/6 "2024-11-12T00:36:24Z")
Just had it happen to myself and other teammates in Daily challenges. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\ **Post date:** [November 12, 2024, 12:36am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/7 "2024-11-12T00:36:26Z")
Fix already on the way folks, just has to pass some tests then will be released to live. ---
**Author:** ![KenpoKid69](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/kenpokid69/32/4758_2.png) [@KenpoKid69](https://community.puzzlequest3.com/u/KenpoKid69)\ **Post date:** [November 12, 2024, 12:49am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/8 "2024-11-12T00:49:46Z")
![Trade offer](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/0/08b6083b05b219f0126fc0e9fe86ef4d38f4bac5.jpeg) Think about it… ---
**Author:** ![Lyrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/lyrian/32/17_2.png) [@Lyrian](https://community.puzzlequest3.com/u/Lyrian)\ **Post date:** [November 12, 2024, 12:55am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/9 "2024-11-12T00:55:11Z")
Well, I mean it _is_ running in the middle of the work week this time around. 🤔 ---
**Author:** ![BabyChins](https://avatars.discourse-cdn.com/v4/letter/b/91b2a8/32.png) [@BabyChins](https://community.puzzlequest3.com/u/BabyChins)\ **Post date:** [November 12, 2024, 12:57am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/10 "2024-11-12T00:57:17Z")
Can we get some compensation? I got two crashed playing an adventure dungeon that I bought extra energy for and one on a season battle. I played a normal dungeon to check if the issue was Apple only by chance, but errored on Android as well ![1000000291](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/c/c3d1ea54f53100ea7cefce3c0f2dc66f3f87aa79.jpeg) ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\ **Post date:** [November 12, 2024, 12:57am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/11 "2024-11-12T00:57:36Z")
Compensation wouldn’t be sorted, until a fix is released. Also, no further error codes are needed as we are already working on releasing a fix. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\ **Post date:** [November 12, 2024, 1:04am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/12 "2024-11-12T01:04:53Z")
Fix is being released to live now, may take some time to reach all platforms. Shout out to the team for getting this turned around so quickly after I raised the issue. ---
**Author:** ![Born-iN-UssR](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/born-in-ussr/32/6192_2.png) [@Born-iN-UssR](https://community.puzzlequest3.com/u/Born-iN-UssR)\ **Post date:** [November 12, 2024, 1:46am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/13 "2024-11-12T01:46:39Z")
Thank you Jeto! Is it going to be in-game patch or download via appstore? ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\ **Post date:** [November 12, 2024, 1:51am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/14 "2024-11-12T01:51:26Z")
Neither, should just already be live - no update required. If anything maybe just close and reopen your game ---
**Author:** ![TheBaronB](https://avatars.discourse-cdn.com/v4/letter/t/91b2a8/32.png) [@TheBaronB](https://community.puzzlequest3.com/u/TheBaronB)\ **Post date:** [November 15, 2024, 11:23am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/15 "2024-11-15T11:23:53Z")
Happened to me yesterday a couple of times too at the end of a battle and i have heard to others. On one occasion Sony popped up for a report. Something about stability. I have no idea i was jalf asleep l. ---
**Author:** ![Born-iN-UssR](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/born-in-ussr/32/6192_2.png) [@Born-iN-UssR](https://community.puzzlequest3.com/u/Born-iN-UssR)\ **Post date:** [November 16, 2024, 10:45am UTC](https://community.puzzlequest3.com/t/fix-released-game-crashed-2-times-in-gauntlet/5119/16 "2024-11-16T10:45:01Z")
Just wanted to say thank you to you and the team for lightning fast resolution of the issue! Kudos! Impressive work! 👏