# \[Fixed\] Failure to load scene

**URL:** <https://community.puzzlequest3.com/t/fixed-failure-to-load-scene/2952>\
**Category:** Bug Reports\
**Created:** [October 28, 2022, 9:48pm UTC](https://community.puzzlequest3.com/t/fixed-failure-to-load-scene/2952 "2022-10-28T21:48:41Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![BTHIB78](https://avatars.discourse-cdn.com/v4/letter/b/e95f7d/32.png) [@BTHIB78](https://community.puzzlequest3.com/u/BTHIB78)\
**Post date:** [October 28, 2022, 9:48pm UTC](https://community.puzzlequest3.com/t/fixed-failure-to-load-scene/2952/1 "2022-10-28T21:48:41Z")

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Im on a android. When i start the game a screen come up and says failure to load scene with a bunch of https code and numbers. Then i click ok and it goes to the next screen and i cant do anything. Im on chapter 3 story #10  
Trying to put a screen shot. Its not letting me.

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**Author:** ![PowerPlay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/powerplay/32/96_2.png) [@PowerPlay](https://community.puzzlequest3.com/u/PowerPlay)\
**Post date:** [October 28, 2022, 10:29pm UTC](https://community.puzzlequest3.com/t/fixed-failure-to-load-scene/2952/2 "2022-10-28T22:29:47Z")

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Migrate your data to Steam and play it there, then report back to me.

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**Author:** ![Olleandra29](https://avatars.discourse-cdn.com/v4/letter/o/e480ec/32.png) [@Olleandra29](https://community.puzzlequest3.com/u/Olleandra29)\
**Post date:** [October 30, 2022, 1:38pm UTC](https://community.puzzlequest3.com/t/fixed-failure-to-load-scene/2952/3 "2022-10-30T13:38:26Z")

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I have exactly the same problem.

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**Author:** ![Intelligent](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/intelligent/32/2484_2.png) [@Intelligent](https://community.puzzlequest3.com/u/Intelligent)\
**Post date:** [October 30, 2022, 9:37pm UTC](https://community.puzzlequest3.com/t/fixed-failure-to-load-scene/2952/4 "2022-10-30T21:37:11Z")

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There’s already a thread related to this.

> [@\[Fixed\] Kingdom defense without terrain assets](https://community.puzzlequest3.com/t/updated-please-read-kingdom-defense-without-terrain-assets/2944):
>
> The mode “works” well but before entering a message appears And at entering the mode you see your character, the dragon, the gems board but not the background or the terrain of the battle.

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**Author:** ![smallbyname](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@smallbyname](https://community.puzzlequest3.com/u/smallbyname)\
**Post date:** [October 30, 2022, 11:22pm UTC](https://community.puzzlequest3.com/t/fixed-failure-to-load-scene/2952/5 "2022-10-30T23:22:12Z")

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Same problem.  
Playing Merc.

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/kafka/32/242_2.png) [@Kafka](https://community.puzzlequest3.com/u/Kafka)\
**Post date:** [October 30, 2022, 11:37pm UTC](https://community.puzzlequest3.com/t/fixed-failure-to-load-scene/2952/6 "2022-10-30T23:37:42Z")

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Heyas, this is related to the thread Intelligent linked.

The team are looking into it so we can try to get this fixed for you asap.

I’ll let you know when I have an update.

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/kafka/32/242_2.png) [@Kafka](https://community.puzzlequest3.com/u/Kafka)\
**Post date:** [October 31, 2022, 12:58am UTC](https://community.puzzlequest3.com/t/fixed-failure-to-load-scene/2952/7 "2022-10-31T00:58:12Z")

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Hi folks, this should be fixed now, please try force closing and re-opening the game and let me know how you go.

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**Author:** ![ALP](https://avatars.discourse-cdn.com/v4/letter/a/e99b99/32.png) [@ALP](https://community.puzzlequest3.com/u/ALP)\
**Post date:** [December 26, 2022, 9:39am UTC](https://community.puzzlequest3.com/t/fixed-failure-to-load-scene/2952/8 "2022-12-26T09:39:35Z")

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**EDIT:** Game is working after restarting PC. It may have caused by PC went in “Sleep mode” while the game is working.  
~~Game crushed at the end of a PvP battle with this error. I keep getting same error and game is not starting.~~

 ![image](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/c/ceebd8607577c44b026752368354e5be283e9afe.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/d/d144ba5513451eac48a890129c9f6c42d9fef560.jpeg)
