# \[Fixed in 3.3\] Adventure hanging up after complete

**URL:** <https://community.puzzlequest3.com/t/fixed-in-3-3-adventure-hanging-up-after-complete/4715>\
**Category:** Bug Reports\
**Created:** [May 29, 2024, 2:39pm UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-adventure-hanging-up-after-complete/4715 "2024-05-29T14:39:46Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![aftermath](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@aftermath](https://community.puzzlequest3.com/u/aftermath)\
**Post date:** [May 29, 2024, 2:39pm UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-adventure-hanging-up-after-complete/4715/1 "2024-05-29T14:39:46Z")

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**Platform, device version and operating system**  
Steam, Windows 11

**Screenshot or image**

[![](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/d/da243e190a9480ec9f7025db60f7b1c471327c73.jpeg "3.1 adventure bug") ](https://www.youtube.com/watch?v=UhvtxmazEwE)

**What you were expecting to happen, and what actually happened**  
After finishing ‘The Coin Collector’ adventure the game in “hang up” with the empty screen. But tool buttons on the top of the screen was working and I “reseted” the game by switching the hero. All is on the video.

**How often does this happen? When did it begin happening?**  
I got this bug three times today. But another 3 or 4 runs finished without any problems…  
During all runs I used the same hero and autofight.

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**Author:** ![Swivel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/swivel/32/6207_2.png) [@Swivel](https://community.puzzlequest3.com/u/Swivel)\
**Post date:** [May 29, 2024, 5:44pm UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-adventure-hanging-up-after-complete/4715/2 "2024-05-29T17:44:37Z")

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Same thing has happened to me today on Coin Collector a few times. (PS5)

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**Author:** ![gooldoldboy](https://avatars.discourse-cdn.com/v4/letter/g/fbc32d/32.png) [@gooldoldboy](https://community.puzzlequest3.com/u/gooldoldboy)\
**Post date:** [May 29, 2024, 10:50pm UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-adventure-hanging-up-after-complete/4715/3 "2024-05-29T22:50:10Z")

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Yep, same here. (IOS). And the game does not start for the first time after that. You have to close the application again then it loads up.

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**Author:** ![shmaunpq](https://avatars.discourse-cdn.com/v4/letter/s/7ba0ec/32.png) [@shmaunpq](https://community.puzzlequest3.com/u/shmaunpq)\
**Post date:** [July 18, 2024, 8:01pm UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-adventure-hanging-up-after-complete/4715/4 "2024-07-18T20:01:29Z")

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This happened to me after finishing the latest adventure Storm the Prison.  
Oneplus nord 2 5G Android 13

 ![Screenshot_2024-07-18-22-18-52-58_aebe98ad7d7a8529ca6c0fe655bccdd7](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/e/e5682abbf5b669a8bec14843c30c567bb85f388d.jpeg)

Also happened the previous adventure or possibly the one before that. When it happens once… Well these things happen but now it’s happened 2x to me in close succession. Menus’s work as in original post.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [July 18, 2024, 10:24pm UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-adventure-hanging-up-after-complete/4715/5 "2024-07-18T22:24:00Z")

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Previously I had no luck reproducing this, which is weird cos it sounds like it should be as simple as just finishing the Adventure

Had you collected all your rewards before this screen, was there anything weird you noticed prior, did you open chat or collect mail at all - as in leaving the Adventure screen in the background?

Trying to get as much information to try and pinpoint a trigger

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**Author:** ![shmaunpq](https://avatars.discourse-cdn.com/v4/letter/s/7ba0ec/32.png) [@shmaunpq](https://community.puzzlequest3.com/u/shmaunpq)\
**Post date:** [September 1, 2024, 10:50am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-adventure-hanging-up-after-complete/4715/6 "2024-09-01T10:50:45Z")

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It seems no one has provided any further details. This was happening to only _some_ people during the coin collector event 10 - 13 Aug as we discussed on discord. It’s kind of rare somewhere between 10% - 3% of runs through for those affected. For me it always happened after collecting the final gem rewards and having the gem reward shown in the bottom middle of the screen. After clicking to continue it should take me back to the adventure selection screen but the screen changed and hung on one of 2 different screens for me. It happened on my phone Android 13 and my tablet Android 14. No doing anything strange, just finish last battle and collect rewards ready to start the adventure again.

It seems random, but I guess it’s not 😆 It can happen in consecutive runs and then not again for ages.

**For anyone with this problem:** You can get the game to take you back to the home screen by either changing heros or going to the settings screen and then exiting the settings.

Nothing exciting in these videos but they show the 2 backgrounds I could get when it got stuck.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [September 2, 2024, 12:07am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-adventure-hanging-up-after-complete/4715/7 "2024-09-02T00:07:08Z")

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This should be fixed in 3.3! But will keep an eye out for more reports after then
