# \[Fixed in 3.3\] Conversation Out of sync with server

**URL:** <https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015>\
**Category:** Bug Reports\
**Created:** [September 24, 2024, 1:22am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015 "2024-09-24T01:22:39Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![00h00m](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/00h00m/32/3601_2.png) [@00h00m](https://community.puzzlequest3.com/u/00h00m)\
**Post date:** [September 24, 2024, 1:22am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/1 "2024-09-24T01:22:39Z")

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@Jeto, you may remember the bug I had in archive season 1.1 that seemed to be caused by rapidly skipping the story. It appears to be happening with the Coin Collector adventure and is very repeatable so far in Steam. Edit : Android **does also** encounter the issue. iOS also has the issue on the same account.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/5/54e604e586e7df68427b4e93bd3959f2321d5707.jpeg)

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [September 24, 2024, 1:23am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/2 "2024-09-24T01:23:45Z")

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Again from trying to skip through the story?

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**Author:** ![00h00m](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/00h00m/32/3601_2.png) [@00h00m](https://community.puzzlequest3.com/u/00h00m)\
**Post date:** [September 24, 2024, 1:27am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/3 "2024-09-24T01:27:35Z")

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yes, seems to be. I will let the story go naturally to test.

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**Author:** ![00h00m](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/00h00m/32/3601_2.png) [@00h00m](https://community.puzzlequest3.com/u/00h00m)\
**Post date:** [September 24, 2024, 1:33am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/4 "2024-09-24T01:33:12Z")

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It did it even without me tapping the skip option. Just with the normal auto-advance selected.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [September 24, 2024, 3:17am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/5 "2024-09-24T03:17:19Z")

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I tried this on my version, cos I’m currently on 3.3 and I haven’t been able to reproduce this.

So hopefully it is already resolved in the next update - so I’ll keep an eye out for more reports once that releases.

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**Author:** ![Prisca](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/prisca/32/4582_2.png) [@Prisca](https://community.puzzlequest3.com/u/Prisca)\
**Post date:** [September 24, 2024, 3:21am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/6 "2024-09-24T03:21:31Z")

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I’m getting this error before EVERY battle in Adventure. Hope the fix is in 3.3, it’s really slowing things down.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [September 24, 2024, 3:27am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/7 "2024-09-24T03:27:26Z")

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Likely a different issue, but yes, hopefully resolved in 3.3

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**Author:** ![00h00m](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/00h00m/32/3601_2.png) [@00h00m](https://community.puzzlequest3.com/u/00h00m)\
**Post date:** [September 24, 2024, 3:42am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/8 "2024-09-24T03:42:11Z")

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Do you want a log file?

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [September 24, 2024, 3:42am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/9 "2024-09-24T03:42:41Z")

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AWWWW YEAH! Go on, chuck it to me in a ticket please!

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**Author:** ![00h00m](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/00h00m/32/3601_2.png) [@00h00m](https://community.puzzlequest3.com/u/00h00m)\
**Post date:** [September 24, 2024, 3:43am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/10 "2024-09-24T03:43:49Z")

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remind me where to find it in my file structure for steam.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [September 24, 2024, 3:44am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/11 "2024-09-24T03:44:55Z")

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I ended up making an article about it, cos I kept forgetting

> **[How to locate your Player.log](https://puzzlequest3.zendesk.com/hc/en-us/articles/10463141058959-How-to-locate-your-Player-log)**
>
> When contacting Support, they may ask you to submit a recent Player.log.
> Player logs are often requested if you play Puzzle Quest 3 on PC and are helpful in checking for any errors in your account ...

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**Author:** ![00h00m](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/00h00m/32/3601_2.png) [@00h00m](https://community.puzzlequest3.com/u/00h00m)\
**Post date:** [September 24, 2024, 3:51am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/12 "2024-09-24T03:51:47Z")

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sent in a new ticket.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [September 24, 2024, 4:48am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/13 "2024-09-24T04:48:49Z")

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So it does appear this is the same issue as before, I’ve reopened the bug report.

The fix would likely need to go out in a client update, which means it’s too late to go out in 3.3 if that is the case. Meaning, the earliest would be 3.4 unless it can be resolved in a server fix, which can be released as soon as it’s ready to.

If I hear any updates, I’ll share them.

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**Author:** ![NOLLUVDI](https://avatars.discourse-cdn.com/v4/letter/n/b9e5f3/32.png) [@NOLLUVDI](https://community.puzzlequest3.com/u/NOLLUVDI)\
**Post date:** [September 24, 2024, 12:15pm UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/14 "2024-09-24T12:15:36Z")

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I was getting it every battle on Xbox as well as the option to get the final prize. I noticed that on the main game screen, under Tasks it said I had completed adventure 100% but was sort of flashing. Went to home menu on Xbox and finished game from drop down menu. Went back in and was fixed.

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**Author:** ![00h00m](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/00h00m/32/3601_2.png) [@00h00m](https://community.puzzlequest3.com/u/00h00m)\
**Post date:** [September 24, 2024, 4:19pm UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/15 "2024-09-24T16:19:25Z")

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Adding another piece of information.

This appears to be a problem with the account and not the platform. I tried this on Steam, Android, and Apple, they all experience the same out of sync error.

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**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/santandrix/32/3979_2.png) [@Santandrix](https://community.puzzlequest3.com/u/Santandrix)\
**Post date:** [September 24, 2024, 10:32pm UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/16 "2024-09-24T22:32:16Z")

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I am having the same issue on both my playstations. Santandrix\_tlit is my invite code

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [September 25, 2024, 12:12am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/17 "2024-09-25T00:12:32Z")

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Just to confirm a couple of things, this thread is just for reporting the out of sync server in the **conversation screen**  
Either from skipping it manually and rapidly skipping through, or by using auto advance.

If you are getting an out of sync with server elsewhere, that is possibly a different issue and can you either make a new thread or shoot me a ticket and I’ll respond to you directly.

If you are getting it in the conversation screen, can you mention which battle you had this occur in, as specifically as possible is best. For example Adventure X, in Y Node, Part Z etc

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**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/santandrix/32/3979_2.png) [@Santandrix](https://community.puzzlequest3.com/u/Santandrix)\
**Post date:** [September 25, 2024, 12:22am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/18 "2024-09-25T00:22:43Z")

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The second battle talking to mutiny in coin collector, Sorry i didnt specify

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**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/santandrix/32/3979_2.png) [@Santandrix](https://community.puzzlequest3.com/u/Santandrix)\
**Post date:** [September 27, 2024, 11:59am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/19 "2024-09-27T11:59:02Z")

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So no fix for this? It was pretty annoyibg to deal with so i didn’t play the adverure at all…

Looks like it only affected some of us so it must not have been a high priority fix.  
Oh well. Maybe nezt time.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [September 28, 2024, 9:00am UTC](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015/20 "2024-09-28T09:00:24Z")

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> [@Jeto](#):
>
> The fix would likely need to go out in a client update, which means it’s too late to go out in 3.3 if that is the case. Meaning, the earliest would be 3.4 unless

There is a fix as mentioned, but it cannot go out any sooner.

[Next page](https://community.puzzlequest3.com/t/fixed-in-3-3-conversation-out-of-sync-with-server/5015.md?page=2)
