[INVESTIGATING] Update 0.39 unable to initialize the Unity Engine

Platform, device and operation system
Android 12 Google Pixel 6

What were you expecting to happen, and what actually happened
Updated the game today from 0.38 to 0.39, then launch the game and expect it to work. Instead get this:

How often does this happen? When did it begin happening?
Seen 10+ times today since updating the game.

Steps to make it happen again
Update from 0.38 to 0.39 and launch the game.

Initially I got a message along the lines of not enough space to install update. I have over 100GB of free space (onboard memory). Closed and restarted to get this. Closed and restarted the app multiple times getting this each time.
Rebooted my phone, got this again. A few more attempts at closing the app and launching again it finally shows the Eveline screen and start connecting. Then after seemingly updating 500MB for a second time get this screen, which I have now had 5 times:

I did finally get in, played for a bit, closed the app. Launched it again an hour or so later - about to download 0.89MB update again.

1 Like

That 0.89 screen is annoying. I expect this is downstream of people complaining about the downloads on the old screens which were not with an ok button. See, they listened.

I’m getting the same error, using a Pixel 3A running Android 12. It looks like it may be a system memory issue, as if I close another hefty app (like Facebook), PQ3 starts up without the Unity Engine initialization error.

Hey all,

The developers jumped on this one straight away after the update, so the team is currently aware and investigating this Unity Error.

Is everyone also getting multiple prompts for downloads each time?

Jeto - Support Human :woman_mage:t2:

2 each game start or restart

I also have download prompts, both on mobile (Blackberry Motion) and tablet (Galaxy S6 lite)

Launch game - black screen - nothing happens. Force quit.

Launch game - black screen - Unable to initialize the Unity Engine. Force quit.

Launch game - loading… download 0.89MB update. Continue. Fails to reach game, cycles back around to prompt a second time download 0.89MB update… and finally we’re in.

I was hoping this would get picked up in some kind of quick hotfix since it seems to be errors in just launching the game. Or are we stuck with this until the next planned update which will come whenever it comes?