No cloud save found after reinstall

Have just reinstalled the game for the fourth time but this time there is no copy of my cloud save available (my previous saves were easily recovered in the three previous reinstalls). Can anyone tell me how to recover my previous game? 27 level Assassin and a bunch of others all over level 12 - painful to lose.

Same here. Reinstalled the game and no cloud save

11 days and nothing. 69 views but no replies. 2 people now with the same progblem. And they’re asking people to give them money for this game.