# \[PSN is down\] Locked tabs **URL:** \ **Category:** Support\ **Created:** [October 1, 2024, 1:42am UTC](https://community.puzzlequest3.com/t/psn-is-down-locked-tabs/5030 "2024-10-01T01:42:37Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Cheesy](https://avatars.discourse-cdn.com/v4/letter/c/3e96dc/32.png) [@Cheesy](https://community.puzzlequest3.com/u/Cheesy)\ **Post date:** [October 1, 2024, 1:42am UTC](https://community.puzzlequest3.com/t/psn-is-down-locked-tabs/5030/1 "2024-10-01T01:42:37Z")
I currently can’t open the shop tab or the merchant at top of main screen. Psn chat and store not working either so can’t purchase from merchant at top of screen regardless. Also dragon defend error after battle and lose 1 turn and get 0 points towards KD rewards. Shop and merchant now work all the sudden but my flash deal is gone for the 1500 gem 2k ore n food. Where did it go Well their locked again. Idk what’s up lol ---
**Author:** ![Cheesy](https://avatars.discourse-cdn.com/v4/letter/c/3e96dc/32.png) [@Cheesy](https://community.puzzlequest3.com/u/Cheesy)\ **Post date:** [October 1, 2024, 1:47am UTC](https://community.puzzlequest3.com/t/psn-is-down-locked-tabs/5030/2 "2024-10-01T01:47:21Z")
Edit to original message. Very wonky right now ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\ **Post date:** [October 1, 2024, 1:57am UTC](https://community.puzzlequest3.com/t/psn-is-down-locked-tabs/5030/3 "2024-10-01T01:57:10Z")
> [@Update 3.3 Patch Notes](https://community.puzzlequest3.com/t/update-3-3-patch-notes/5016/80): > > For SONY Players, you may be experiencing issues due to the **SONY Network being down** > [https://status.playstation.com/](https://status.playstation.com/) It’s a PSN issue, as opposed to a PQ3 issue Also for any issues within the Kingdom, please make sure your whole Kingdom has updated to 3.3! ---
**Author:** ![Cheesy](https://avatars.discourse-cdn.com/v4/letter/c/3e96dc/32.png) [@Cheesy](https://community.puzzlequest3.com/u/Cheesy)\ **Post date:** [October 1, 2024, 2:25am UTC](https://community.puzzlequest3.com/t/psn-is-down-locked-tabs/5030/4 "2024-10-01T02:25:09Z")
I am on and off not being able to enter the"shop" tab on main screen. This is PQ3 , is it not? Just got in again. The flash offer is gone from the PQ3 shop for the 1500 gem 2k food n ore deal. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\ **Post date:** [October 1, 2024, 2:31am UTC](https://community.puzzlequest3.com/t/psn-is-down-locked-tabs/5030/5 "2024-10-01T02:31:11Z")
That is a PSN issue, due to their network being down. The Shop and all offers need to connect to the PSN Network, or they won’t appear, will be locked, be inactive etc. ---
**Author:** ![Cheesy](https://avatars.discourse-cdn.com/v4/letter/c/3e96dc/32.png) [@Cheesy](https://community.puzzlequest3.com/u/Cheesy)\ **Post date:** [October 1, 2024, 2:47am UTC](https://community.puzzlequest3.com/t/psn-is-down-locked-tabs/5030/6 "2024-10-01T02:47:45Z")
Ok thanks. Jeto. Appreciate you ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/santandrix/32/3979_2.png) [@Santandrix](https://community.puzzlequest3.com/u/Santandrix)\ **Post date:** [October 1, 2024, 3:40am UTC](https://community.puzzlequest3.com/t/psn-is-down-locked-tabs/5030/7 "2024-10-01T03:40:14Z")
You guys broke psn 😭 back to sleep for me.