# \[Reported\] 3-day event reset after update **URL:** \ **Category:** Bug Reports\ **Created:** [November 22, 2022, 12:32am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018 "2022-11-22T00:32:25Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Faye](https://avatars.discourse-cdn.com/v4/letter/f/13edae/32.png) [@Faye](https://community.puzzlequest3.com/u/Faye)\ **Post date:** [November 22, 2022, 12:32am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/1 "2022-11-22T00:32:25Z")
The update just reset the 3-day event which still have one day remaining. Please refund the gems we spent on purchasing tokens. Thank you. ---
**Author:** ![Lyrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/lyrian/32/17_2.png) [@Lyrian](https://community.puzzlequest3.com/u/Lyrian)\ **Post date:** [November 22, 2022, 12:56am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/2 "2022-11-22T00:56:27Z")
Confirmed. 1.4.5 changed the currently active Event dungeon. ![image](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/5/57a1f193722b86d24f0201d1152dbde43ac3da3e.jpeg) No 3-day Event reward e-mail in inbox. Presuming that the previous Event dungeon is still open for those that have not updated to 1.4.5, but those on the new update cannot access that Event dungeon any longer. ![image](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/1/1b14cdcf3a8e18d6b3e95411bff998a1f2e0daf3.png) ---
**Author:** ![hbellis17](https://avatars.discourse-cdn.com/v4/letter/h/c37758/32.png) [@hbellis17](https://community.puzzlequest3.com/u/hbellis17)\ **Post date:** [November 22, 2022, 2:03am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/3 "2022-11-22T02:03:08Z")
Actually, please refund gems spent for tokens AND gems that would have been earned from leaderboard standing. Thank you. ---
**Author:** ![00h00m](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/00h00m/32/3601_2.png) [@00h00m](https://community.puzzlequest3.com/u/00h00m)\ **Post date:** [November 22, 2022, 2:05am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/4 "2022-11-22T02:05:28Z")
Same issue here. This continued failure to release relatively bug-free updates is getting tiresome. I expect a full refund of my upgrade fees… quickly. I am really tired of losing resources to your undiscovered bugs. ---
**Author:** ![Ketaped](https://avatars.discourse-cdn.com/v4/letter/k/c57346/32.png) [@Ketaped](https://community.puzzlequest3.com/u/Ketaped)\ **Post date:** [November 22, 2022, 2:17am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/5 "2022-11-22T02:17:13Z")
Just want to chime in here and state that the same thing happened to me. Pretty frustrating. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/kafka/32/242_2.png) [@Kafka](https://community.puzzlequest3.com/u/Kafka)\ **Post date:** [November 22, 2022, 3:05am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/6 "2022-11-22T03:05:02Z")
Hey, sorry this happened. I’m talking with the team now about compensation options. ---
**Author:** ![Intelligent](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/intelligent/32/2484_2.png) [@Intelligent](https://community.puzzlequest3.com/u/Intelligent)\ **Post date:** [November 22, 2022, 4:25am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/7 "2022-11-22T04:25:22Z")
Same thing for me. I’m guessing this happened to everyone. ---
**Author:** ![shmaunpq](https://avatars.discourse-cdn.com/v4/letter/s/7ba0ec/32.png) [@shmaunpq](https://community.puzzlequest3.com/u/shmaunpq)\ **Post date:** [November 22, 2022, 4:29am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/8 "2022-11-22T04:29:39Z")
This happened last update too. > [@\[Investigating\] Event reset after update](https://community.puzzlequest3.com/t/investigating-event-reset-after-update/2936): > > I did my day event and also the three-day event before updating. Now that I have updated my event and three day event show 2/2. As if I had not done them yet. I had spent gems on the cache for the three day event too. ---
**Author:** ![Namodias](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/namodias/32/2846_2.png) [@Namodias](https://community.puzzlequest3.com/u/Namodias)\ **Post date:** [November 22, 2022, 5:17am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/9 "2022-11-22T05:17:11Z")
add me to the list as well of people that lost gems spent and rewards. ☹ ---
**Author:** ![d3v5w0r57n16h7m4r3](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/d3v5w0r57n16h7m4r3/32/2587_2.png) [@d3v5w0r57n16h7m4r3](https://community.puzzlequest3.com/u/d3v5w0r57n16h7m4r3)\ **Post date:** [November 22, 2022, 8:21am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/10 "2022-11-22T08:21:34Z")
It’s … Compensation-Time! ---
**Author:** ![Dr.dispair](https://avatars.discourse-cdn.com/v4/letter/d/85f322/32.png) [@Dr.dispair](https://community.puzzlequest3.com/u/Dr.dispair)\ **Post date:** [November 22, 2022, 5:29pm UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/11 "2022-11-22T17:29:27Z")
add me too please and thank you! ---
**Author:** ![hbellis17](https://avatars.discourse-cdn.com/v4/letter/h/c37758/32.png) [@hbellis17](https://community.puzzlequest3.com/u/hbellis17)\ **Post date:** [November 22, 2022, 6:10pm UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/12 "2022-11-22T18:10:56Z")
Same here! Would appreciate compensation of Gems spent to buy tokens I didn’t get to use for 3 days AND of Gems that I would have earned based on leaderboard position. I would also suggest that, in the future, you time update releases to sync up with the end of the 3 day Event Dungeon. Since this is an ongoing, recurring bug that’s highly problematic and frustrating for your players. ---
**Author:** ![Tresk](https://avatars.discourse-cdn.com/v4/letter/t/dc4da7/32.png) [@Tresk](https://community.puzzlequest3.com/u/Tresk)\ **Post date:** [November 22, 2022, 9:52pm UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/13 "2022-11-22T21:52:30Z")
haha I thought I was experiencing some sort of memory issue. Good to know that is not the case. Also, I’d like my gems back. 🙂 ---
**Author:** ![Personal\_Joke](https://avatars.discourse-cdn.com/v4/letter/p/8797f3/32.png) [@Personal\_Joke](https://community.puzzlequest3.com/u/Personal_Joke)\ **Post date:** [November 22, 2022, 10:03pm UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/14 "2022-11-22T22:03:46Z")
This! I THOUGHT I remembered seeing we had another day on the 3day event before the reset! Also, compensation please. Gems (at least) for everyone! ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/kafka/32/242_2.png) [@Kafka](https://community.puzzlequest3.com/u/Kafka)\ **Post date:** [November 23, 2022, 1:01am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/15 "2022-11-23T01:01:26Z")
Can someone who played the Event Dungeon before the update please confirm if you received a reward mail at daily reset today? (an hour ago) ---
**Author:** ![Lyrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/lyrian/32/17_2.png) [@Lyrian](https://community.puzzlequest3.com/u/Lyrian)\ **Post date:** [November 23, 2022, 1:26am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/16 "2022-11-23T01:26:24Z")
Hi Kafka, I did receive a leaderboard reward email from the previous Event dungeon today on daily reset. ![image](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/b/b812d7210bcbb984d8cae9788ee9f536974525da.png) ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/kafka/32/242_2.png) [@Kafka](https://community.puzzlequest3.com/u/Kafka)\ **Post date:** [November 23, 2022, 2:55am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/17 "2022-11-23T02:55:42Z")
Thanks for the confirmation @Lyrian I will try to sort out compensation with the team before the weekend ---
**Author:** ![jose](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jose/32/6984_2.png) [@jose](https://community.puzzlequest3.com/u/jose)\ **Post date:** [November 23, 2022, 4:06am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/18 "2022-11-23T04:06:30Z")
Me too as Lyrian. Thank you. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/kafka/32/242_2.png) [@Kafka](https://community.puzzlequest3.com/u/Kafka)\ **Post date:** [November 24, 2022, 1:10am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/19 "2022-11-24T01:10:40Z")
We’ve just sent out an in game mail with a partial refund for energy purchased. You will have the other items in the purchases still. ---
**Author:** ![Lyrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/lyrian/32/17_2.png) [@Lyrian](https://community.puzzlequest3.com/u/Lyrian)\ **Post date:** [November 24, 2022, 2:29am UTC](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018/20 "2022-11-24T02:29:55Z")
@Kafka , I haven’t seen the mail with the partial refund yet. Done all of the usual things: restarted the game, unplugged, re-plugged, and restarted my laptop, blown on the connectors of some NES cartridges for good measure, and so on. 😛 Can you double check to see if the mail has been pushed to players yet? EDIT: I just received the email in question. ![image](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/f/f9131bd96eba61160e54bb330c9bfcacc34f94e8.png) [Next page](https://community.puzzlequest3.com/t/reported-3-day-event-reset-after-update/3018.md?page=2)