[reported] Death Loop Bug

Bug Reports
1

A serious bug has reportedly emerged on PlayStation following the latest patch, and several users are discussing it.

It appears that if a player dies and chooses not to spend gems to revive, they can get stuck in an inescapable “death loop.” The game becomes unplayable at that point, and allegedly, even fully restarting the application does not resolve the issue.

Potential Workaround (Speculation):
My current guess is that the only way to escape the loop and resume playing is to wait for the specific battle timer to expire completely.

Confirmation Status:
So far, four different players have mentioned encountering this exact issue, leading me to believe it is a legitimate and pressing bug.

I plan to test this later using an alternate account (perhaps), as I am cautious about risking my main character!

2

I reported it this morning after i had 2 tickets on xbox and sony.. awaiting confirmation if its all game modes or just some

2 Likes
3

no one needs to test this and don’t feel like you need to spend Gems to avoid it please
the team is looking into it at the moment.

2 Likes
4

Had one report mention

I have started to click the X at the top of the pop up to close the battle window and that seems to have helped. Rather than right click out of the battle window which leads to the freeze.
This has not happened before. I’ve been right clicking since I started this game.

1 Like
5

Fix is in the works, but it is a client update fix.. but! we do have a mini hotfix update on the way, so this will be fixed before 4.5.

The hotfix was originally to just push out some missing Holiday assets, so now we can get this fix out with that.

That is likely to go out next week.. we are just waiting on it to be approved

For now pressing the X should avoid the soft lock. Or restarting the game, when it shows revive menu again, you can then press the X without issue.

It can also happen on PC/mobile, if you aren’t pressing the X.

2 Likes
6

Same problem here. Tried restart and reinstall but same issue.

Any suggestions?

7

I found a solution that works for me every time. When you die You may not use the “back” button. Use the “x” in the top right corner.

I’m a ps5 player

1 Like
8

Also, no, there is no resolution until we release a fix