# \[REPORTED\] Game still freezing after kills

**URL:** <https://community.puzzlequest3.com/t/reported-game-still-freezing-after-kills/1170>\
**Category:** Early Access Bug Reports\
**Created:** [July 30, 2021, 12:26pm UTC](https://community.puzzlequest3.com/t/reported-game-still-freezing-after-kills/1170 "2021-07-30T12:26:53Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Cthunder](https://avatars.discourse-cdn.com/v4/letter/c/73ab20/32.png) [@Cthunder](https://community.puzzlequest3.com/u/Cthunder)\
**Post date:** [July 30, 2021, 12:26pm UTC](https://community.puzzlequest3.com/t/reported-game-still-freezing-after-kills/1170/1 "2021-07-30T12:26:53Z")

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**Platform, device and operation system**  
_Eg, Android, Samsung Galazy s8, Nougat_ Samsung not 10+

**What were you expecting to happen, and what actually happened** kill the enemy and move to next. Instead game just continues to not load next fight.  
_If you are on a console device please feel free to take a photo using another device. Where possible, a video helps us best. Try uploading it to Youtube privately._ Video link below

\*\*How often does this happen? When did it begin happening?\*\*happens about twice a week so far. This time is happened in the event dungeon wasting my token.

_Is this a once-off issue or has it been a consistent issue? Does it only happen in specific circumstances?_ Happened everywhere, storyline, dungeon and pvp.

**Steps to make it happen again** wouldn’t even know how.

_Please detail the steps taken to trigger this bug. The more detailed the breakdown, the easier it is for us to test in-house._

[![]( " - YouTube") ](https://www.youtube.com/watch?v=Whven2QTG3g)

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**Author:** ![Tresk](https://avatars.discourse-cdn.com/v4/letter/t/dc4da7/32.png) [@Tresk](https://community.puzzlequest3.com/u/Tresk)\
**Post date:** [July 30, 2021, 1:02pm UTC](https://community.puzzlequest3.com/t/reported-game-still-freezing-after-kills/1170/2 "2021-07-30T13:02:29Z")

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I’ve had the same thing happen, both at the end of a kill like you, also at the end of the reward screen.

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**Author:** ![Sibelios](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/sibelios/32/2836_2.png) [@Sibelios](https://community.puzzlequest3.com/u/Sibelios)\
**Post date:** [August 4, 2021, 9:42am UTC](https://community.puzzlequest3.com/t/reported-game-still-freezing-after-kills/1170/4 "2021-08-04T09:42:37Z")

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> [@Version 0.36 is somehow more unplayable than 0.35](https://community.puzzlequest3.com/t/version-0-36-is-somehow-more-unplayable-than-0-35/1163/13):
>
> Hey! I shared this in the main .36 announcement thread, but wanted to post in here too. We are collecting all your feedback regularly and looking into player bug reports. While we aren’t posting a response in every thread that pops up, or every day, please know that we are actively checking the forums and passing on what is being discussed. Jeto - Support Human woman_mage:t2

How about this issue? I realize it isn’t getting as many comments but I can assure you that in game chat (which none of you ever visit), it is a pretty common occurrence.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [August 10, 2021, 2:51am UTC](https://community.puzzlequest3.com/t/reported-game-still-freezing-after-kills/1170/5 "2021-08-10T02:51:13Z")

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Sorry I missed updating this status, I had reported this!

@Cthunder was there any message at the end after the battle? Or did it stay perpetually on this battle screen.

Getting a mix of Dungeon issues, just trying to clarify which may be related and which are separate issues.

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**Author:** ![Cthunder](https://avatars.discourse-cdn.com/v4/letter/c/73ab20/32.png) [@Cthunder](https://community.puzzlequest3.com/u/Cthunder)\
**Post date:** [August 15, 2021, 2:27pm UTC](https://community.puzzlequest3.com/t/reported-game-still-freezing-after-kills/1170/6 "2021-08-15T14:27:35Z")

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It just never moved on. I had originally waited about 5 minutes before recording the video. I ended up closing out the game losing tokens. I can assume a lot of players don’t want to make certain purchases in game only for it to be a waste because of such problems.
