# \[Reported\] Unable to interact with game after returning to it

**URL:** <https://community.puzzlequest3.com/t/reported-unable-to-interact-with-game-after-returning-to-it/3268>\
**Category:** Bug Reports\
**Created:** [February 26, 2023, 3:31pm UTC](https://community.puzzlequest3.com/t/reported-unable-to-interact-with-game-after-returning-to-it/3268 "2023-02-26T15:31:51Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![shmaunpq](https://avatars.discourse-cdn.com/v4/letter/s/7ba0ec/32.png) [@shmaunpq](https://community.puzzlequest3.com/u/shmaunpq)\
**Post date:** [February 26, 2023, 3:31pm UTC](https://community.puzzlequest3.com/t/reported-unable-to-interact-with-game-after-returning-to-it/3268/1 "2023-02-26T15:31:51Z")

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Not a big bug but has happened twice a few weeks apart. So just an FYI report. I left the game in the background on my android phone and after coming back to it I was unable to interact with it nor did it automatically restart. The screen was kind of funky too. Force closing the game and restarting and all was fine.

 ![Screenshot_2023-02-18-17-01-09-51_aebe98ad7d7a8529ca6c0fe655bccdd7](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/c/c41dc6750e364279030b11d5f0deb3fc882aaad7.jpeg)

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**Author:** ![Ketaped](https://avatars.discourse-cdn.com/v4/letter/k/c57346/32.png) [@Ketaped](https://community.puzzlequest3.com/u/Ketaped)\
**Post date:** [February 26, 2023, 3:37pm UTC](https://community.puzzlequest3.com/t/reported-unable-to-interact-with-game-after-returning-to-it/3268/2 "2023-02-26T15:37:06Z")

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I’ve experienced this as well with my Android phone. Force closing the app and restarting fixes it for me.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [February 26, 2023, 9:37pm UTC](https://community.puzzlequest3.com/t/reported-unable-to-interact-with-game-after-returning-to-it/3268/3 "2023-02-26T21:37:44Z")

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How long are you leaving the game inactive in the background?  
I’ll pass the details on to the team to look at why the restart pop-up didn’t occur, but glad it is resolved by restarting!

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**Author:** ![Ketaped](https://avatars.discourse-cdn.com/v4/letter/k/c57346/32.png) [@Ketaped](https://community.puzzlequest3.com/u/Ketaped)\
**Post date:** [February 26, 2023, 11:26pm UTC](https://community.puzzlequest3.com/t/reported-unable-to-interact-with-game-after-returning-to-it/3268/4 "2023-02-26T23:26:50Z")

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In my case it’s been anywhere from a minute or two to 10 minutes. Sometimes it does the loading screen before you get the black background, sometimes you just get the black background

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**Author:** ![shmaunpq](https://avatars.discourse-cdn.com/v4/letter/s/7ba0ec/32.png) [@shmaunpq](https://community.puzzlequest3.com/u/shmaunpq)\
**Post date:** [February 27, 2023, 5:54pm UTC](https://community.puzzlequest3.com/t/reported-unable-to-interact-with-game-after-returning-to-it/3268/5 "2023-02-27T17:54:07Z")

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I’m pretty sure the first time was less than 10 minutes. The 2nd time was about 5 minutes, maybe less.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\
**Post date:** [February 28, 2023, 12:47am UTC](https://community.puzzlequest3.com/t/reported-unable-to-interact-with-game-after-returning-to-it/3268/6 "2023-02-28T00:47:07Z")

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Also what devices are everyone experiencing this on?

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**Author:** ![AeonNhiyr](https://avatars.discourse-cdn.com/v4/letter/a/9fc348/32.png) [@AeonNhiyr](https://community.puzzlequest3.com/u/AeonNhiyr)\
**Post date:** [February 28, 2023, 12:53am UTC](https://community.puzzlequest3.com/t/reported-unable-to-interact-with-game-after-returning-to-it/3268/7 "2023-02-28T00:53:26Z")

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I’ve also had this happen many many times on all my phones that I’ve played the game on:  
Samsung Galaxy S22 Ultra  
OnePlus 7t

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**Author:** ![Ketaped](https://avatars.discourse-cdn.com/v4/letter/k/c57346/32.png) [@Ketaped](https://community.puzzlequest3.com/u/Ketaped)\
**Post date:** [February 28, 2023, 5:01am UTC](https://community.puzzlequest3.com/t/reported-unable-to-interact-with-game-after-returning-to-it/3268/8 "2023-02-28T05:01:02Z")

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I’ve also got a OnePlus 7t

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**Author:** ![shmaunpq](https://avatars.discourse-cdn.com/v4/letter/s/7ba0ec/32.png) [@shmaunpq](https://community.puzzlequest3.com/u/shmaunpq)\
**Post date:** [February 28, 2023, 7:09am UTC](https://community.puzzlequest3.com/t/reported-unable-to-interact-with-game-after-returning-to-it/3268/9 "2023-02-28T07:09:52Z")

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OnePlus Nord 2 5G and more text for minimum length
