# \[Resolved\] Dzegerdashbg\_msyl **URL:** \ **Category:** Bug Reports\ **Created:** [October 24, 2024, 7:18am UTC](https://community.puzzlequest3.com/t/resolved-dzegerdashbg-msyl/5097 "2024-10-24T07:18:20Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![dzeger](https://avatars.discourse-cdn.com/v4/letter/d/dbc845/32.png) [@dzeger](https://community.puzzlequest3.com/u/dzeger)\ **Post date:** [October 24, 2024, 7:18am UTC](https://community.puzzlequest3.com/t/resolved-dzegerdashbg-msyl/5097/1 "2024-10-24T07:18:20Z")
RE-74C9TENL error code. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\ **Post date:** [October 27, 2024, 8:07pm UTC](https://community.puzzlequest3.com/t/resolved-dzegerdashbg-msyl/5097/2 "2024-10-27T20:07:00Z")
Can you add any information about when you got this error? Such as what game mode, what had you done previously before it appeared, did it just happen once etc? ---
**Author:** ![dzeger](https://avatars.discourse-cdn.com/v4/letter/d/dbc845/32.png) [@dzeger](https://community.puzzlequest3.com/u/dzeger)\ **Post date:** [November 18, 2024, 1:21pm UTC](https://community.puzzlequest3.com/t/resolved-dzegerdashbg-msyl/5097/3 "2024-11-18T13:21:51Z")
Continuing the discussion from [[Need more info] Dzegerdashbg\_msyl](https://community.puzzlequest3.com/t/need-more-info-dzegerdashbg-msyl/5097/2): Hello.Everytime when i fight against Steam Golem(Khazduli),my game freezes and then i need to restart PC. For every season(1.1-3.3). PLEASE HELP. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\ **Post date:** [November 18, 2024, 8:20pm UTC](https://community.puzzlequest3.com/t/resolved-dzegerdashbg-msyl/5097/4 "2024-11-18T20:20:21Z")
I have moved your post to the existing thread. - Does this happen only when you fight against this opponent? - What game mode? - Do you get any errors? If you can get a video of this happening, that would be helpful. But without more information, I am unable to investigate further. ---
**Author:** ![dzeger](https://avatars.discourse-cdn.com/v4/letter/d/dbc845/32.png) [@dzeger](https://community.puzzlequest3.com/u/dzeger)\ **Post date:** [November 19, 2024, 12:35pm UTC](https://community.puzzlequest3.com/t/resolved-dzegerdashbg-msyl/5097/5 "2024-11-19T12:35:15Z")
Only when i fight this opponent ! Eror code: CE-P5X2365A RE-74C9TENL CE-ZDEH4FMF RE-PJMKC6EW ---
**Author:** ![dzeger](https://avatars.discourse-cdn.com/v4/letter/d/dbc845/32.png) [@dzeger](https://community.puzzlequest3.com/u/dzeger)\ **Post date:** [November 19, 2024, 12:40pm UTC](https://community.puzzlequest3.com/t/resolved-dzegerdashbg-msyl/5097/6 "2024-11-19T12:40:26Z")
Game mode-Action Points. ---
**Author:** ![dzeger](https://avatars.discourse-cdn.com/v4/letter/d/dbc845/32.png) [@dzeger](https://community.puzzlequest3.com/u/dzeger)\ **Post date:** [November 19, 2024, 4:45pm UTC](https://community.puzzlequest3.com/t/resolved-dzegerdashbg-msyl/5097/7 "2024-11-19T16:45:01Z")
Adventure,Party,Archive in all its same problem,i cant finish that part of the game Please help me…! ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\ **Post date:** [November 20, 2024, 12:21am UTC](https://community.puzzlequest3.com/t/resolved-dzegerdashbg-msyl/5097/8 "2024-11-20T00:21:42Z")
The team is looking into these error codes, in the meantime have you already verified your PQ3 files, and reinstalled PQ3 on your PC @dzeger? ---
**Author:** ![dzeger](https://avatars.discourse-cdn.com/v4/letter/d/dbc845/32.png) [@dzeger](https://community.puzzlequest3.com/u/dzeger)\ **Post date:** [November 20, 2024, 12:28am UTC](https://community.puzzlequest3.com/t/resolved-dzegerdashbg-msyl/5097/9 "2024-11-20T00:28:48Z")
Yes. Verified and reinstalled. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.puzzlequest3.com/jeto/32/6326_2.png) [@Jeto](https://community.puzzlequest3.com/u/Jeto)\ **Post date:** [November 20, 2024, 12:38am UTC](https://community.puzzlequest3.com/t/resolved-dzegerdashbg-msyl/5097/10 "2024-11-20T00:38:11Z")
Also, you mention it’s just this specific opponent, the Steam Gole, but it’s in all game modes? Are you playing the exact same Season in Archive and Adventure? **Specifically checking it’s not a Party issue** The errors we can find so far are related to your party battles going out of sync, which would only happen in party and not in Seasons. Can you grab a video in your next battle in the Archive or Adventure (not in a Party battle), so we can see the battle before this error appears? And we will grab that error code as well from the video. In the meantime, can you jump into this folder… C:\Users[YOUR WINDOWS ACCOUNT]\AppData\LocalLow\505 Games\Puzzle Quest 3 and delete all files with a random string of letters & numbers in there, **do not delete any folders** They will look like this ![image](https://us1.discourse-cdn.com/flex019/uploads/puzzlequest3/original/2X/8/8e610e3737e585ab51c03288fbcdadfb0171e6d9.png) Then let me know if you still have any issues, before grabbing the video @dzeger ---
**Author:** ![dzeger](https://avatars.discourse-cdn.com/v4/letter/d/dbc845/32.png) [@dzeger](https://community.puzzlequest3.com/u/dzeger)\ **Post date:** [November 20, 2024, 3:24am UTC](https://community.puzzlequest3.com/t/resolved-dzegerdashbg-msyl/5097/11 "2024-11-20T03:24:24Z")
Jeto,thanks a lot,works nice.NO Erors.Great job.