Studio Holiday Dates - April

[Jeto]

Happy Easter & Passover to all those who celebrate!
Here is when we will also be taking some time to celebrate, and our studio will be closed on the above dates.

I have included the weekends in these dates, while we aren’t open on weekends anyway, wanted to avoid any confusion.
We appreciate your patience as on the tiny day we are open on the 26th, as a day we are going to be running around attending to critical/high-priority issues

During this period, as normal, should any critical bugs appear we will have devs standing by to jump on and get them resolved as soon as we can!

This involves wide-spread game-blocking issues such as players being unable to launch the game, servers going down, etc.
Should you require any further assistance, don’t forget to check our Help Centre for general troubleshooting tips in the meantime, and we will get back to you as soon as we are back in the studio!

If you experience any purchasing issues, such as duplicate charges or not receiving a purchase, please contact your platform ASAP

Apple Support: Contact - Official Apple Support
Google Play Support: Google Play Help 1
Steam Support: https://help.steampowered.com/
PlayStation Support: https://support.us.playstation.com/
Xbox Support: https://support.xbox.com/

[Jeto]

Just bumping this thread again, as these dates begin next week.

Just a reminder that we will not be as active around the forum between these dates and likely the remainder of the week of the 30th - while we run around catching up on critical issues and other tasks behind the scenes.

With things slowly returning to normal from the week of the 6th!

[HigureTheStillWind]

I hope you take a well deserved rest. We will be looking forward to the end of the holidays so that we can go back to our favorite hobby, pestering you

[Thalinae]

Enjoy the holiday, take a break to recover and come back with renewed energy

[ed.209]

Post your home numbers, just in case…