2x crown bonus not working

Samsung Galazy s9+

The 2x bonus offered for crowns on first purchase is displayed for each level. I was planning on making multiple purchases at different levels to stock up for the future of the game.

I started my first purchase at the lowest level, but the bonus then disappeared for all other levels. If this wasn’t a bug then it was not displaying correctly in the marketplace. If so I would have just purchased the highest package.

How do I get this reversed, so I can take advantage of this promotion?

Purchase occured on 4/30 at 6ish PM in CA, USA sooooo PST


Hey @ThomIDGAF

This offer is valid for your first purchase of Crowns, this does not apply to your first purchase on each tier, but to your first Crown purchase overall. This is why are you had made your first Crown purchase, the bonus offer disappeared.

Right but that isn’t aparent until after the purchase. How do I get this reversed so I can buy the $100 package at X2?

Hey @ThomIDGAF

We will be resetting this First Time Bonus offer later this month, but in the meantime, if you could send through a ticket to Support we can assist your further.

Jeto (she/they) - Support Human :woman_mage:t2:

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