[Fixed] Can’t access game. Different RE- error every time

Bug Reports
1

@Jeto

Hi Jeto. I can’t log in to the game on Playstation, either on PS5 or PS4 and the game throws up a random RE- error every time I try as shown below:

IMG_0103
IMG_01033840×2160 462 KB

IMG_0102
IMG_01023840×2160 481 KB

IMG_0101
IMG_01013840×2160 482 KB

Initially I had the game running on a PS5 and at the same time I updated the game on a PS4 and opened it after the update had installed.

I got the obligatory handshake error as one would expect but when I closed the PS4 version, and then closed the PS5 version, then tried to restart the PS5 version of the game I got these errors and now continue to get them on both PS4 and PS5 having tried on several different consoles.

I would normally expect RE- errors to rectify themselves after a short period of time, but it’s now been a couple of hours and it’s becoming a concern.

I farm 20k+ gems a day on Khazduli Expedition so the loss in gems is frustrating.

Can you check the problem on your side please?

Name code: DRYASANUNSCU_KALB

2

Doesn’t help your issue Swivel but in game there are server issues at the moment.

1965d60d02e34-screenshotUrl
1965d60d02e34-screenshotUrl3840×2160 319 KB

1 Like
3

Thanks Muddy.

Well it’s 9pm UK time and still can’t access the game so that’s 20k+ of gems and over 5k of crests I haven’t got, not to mention all the Khaz relics and I bought Gong Song too.

It’s not looking promising……

4

There is no need to tag me. I check every bug thread.

Did you have a chest stored when you last played or recently send a minion off? Checking the error that seems like what is causing this issue.

5

I had chests waiting to be opened from minion missions but hadn’t sent any minions off.

1 Like
6

Once one of the devs is around, they can have a look at the chest cos I think that’s the issue.

1 Like
7

@Swivel this should be fixed now, lemme know if you still have issues?

8

It looks like it’s fixed even though I lost a whole day of the adventure.