Ban based on IP address?

Hi,

There’s a particularly annoying user who spams the chat with comments about farts and how “we need Jebus in our lives”. They get blocked & reported all the time but keep coming back with a new profile.

Is it possible, though Sony maybe, to ban them based on their IP address?

IP addresses are not static for most people, so you could end up banning other people just because their ISP gives them that IP address in the future.

Fair enough. Do consoles have unique serial number that could work instead?

I would’ve thought that idiot would’ve got bored by now. How sad a life must he/she/it lead? Everyone just needs to ignore it and hopefully they’ll do one.