While I follow this up with the team and check my own account, if you click around on the Chapter 1 goal - does anything trigger?
I also experienced this bug. After clicking around on the goal, I can’t trigger anything.
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…yeah I don’t have it unlocked either!
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Fix is on the way!
Interestingly I received the Finish Chapter One goal reward too early! I was at part 3 I think of chapter one. I was looting the Skirmish battles with my tickets and I received a notification that I had completed Chapter one. Not complaining though, just thought it was a little odd.