Magian
April 7, 2024, 9:51am
1
In the today’s Bazaar of Gem Raiders kingdom we have “1 Random Spell Pages” offer for 5 gems. When you select quantity 2, you don’t get 2 pages as expected, but only one.
I have a video that I may send in private. But it’s difficult to transfer videos from Playstation. You don’t need it, since this is easily reproducible. Other kingdom members reported the same problem.
Please fix. Thanks.
4 Likes
Jeto
April 7, 2024, 10:01pm
2
If you can attach it to a Support ticket for me to have a look at, that would be fantastic.
But in the meantime, if I could have your name code I can check your account data to check the spell and total of pages received
I Also only got 1 page KUSHCLOUDZ1CLIPS_NPUG i figured it just gave me 2 of same page but only showed #1 . Happened to everyone though
3 Likes
Jeto
April 8, 2024, 2:10am
4
Excellent, I grabbed your data and I can see the log
1 Like
Magian
April 8, 2024, 6:21am
5
My code is MAGIAN_XHLB.
(Added it to the Profile info, so you don’t need to ask and wait until I return to the forum.)
1 Like
Jeto
April 8, 2024, 9:39pm
6
No further information needed, I have reported this to the team and they are now looking into it!
1 Like
@Jeto This also happened to me and a lot other players as well.
1 Like
Jeto
April 9, 2024, 4:21am
8
A fix is being released - the missing spells will also be sent out within the next day or so once we finish grabbing account data.
Again, no further information or reports needed.
2 Likes
Jeto
April 10, 2024, 12:17am
9
Team is working on getting those spell pages out, will edit this when I have an ETA
1 Like
Thanks jeto! Your the best!!!
1 Like
Jeto
April 11, 2024, 1:49am
11
Comp going out for this sometime today.
1 Like