[Reported] Making glyph with lvl50 Grungli is not working

Making glyph with lvl50 Grungli is not working
If i push the create button of random or specific glyph then nothing happen and the game is not response.

Just a quick check, are you selecting the shards you want to use to do the exchange? To create a glyph you have first to click on the left diamond (with a + and “x5,000” or “x6,500” inside) and select which type of shards you want to use (whichever you prefer in the random option, shards of the same type as the glyph you want on the specific option). Only then the CREATE button becomes green and you can click it to get the glyph. I have done it for both options and it worked fine.

no. no shards, no new window appears on right!
When i click the create glyph button or random glyph the game is not response. I can not do anything. i have to push alt+f4 to close the entire game.

Oh, so it crashes the game. It works well for both of my accounts, so if it is a game error I cannot say much more. Maybe the update didn’t go well and some files have been corrupted. You can always try to uninstall and then install the game again to see if it helps (but make sure you have registered your account before in settings → account → register to avoid losing access to it). I hope the devs can help you.

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Thanks Higure, i think this is a kind of error which occurs maybe during the update or simple game bug. I have registered my account already.
Is the game automatically save my game to cloud? I do not want to lose my save.

Yes, the game is always saved automatically, if you have registered it next time you enter with your account it will be at the last point you left it.

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Yes, i have tested both on win 10 and 11. The save is working, but grungli glyph making not! Thanks higure for the info.

Thank you so much! I have tested both on win 10 and a clear win 11. Grungli glyph making is not working. The game is not response. Thanks for the info mich.

What is the system do you use?

Mobile - Android (post must be at leas 20 characters)

@epyx73 can you get a video of this please - so recording from selecting Grungli up until you experiencing this issue.

Also what is your name code?

Same with @MiCh what’s your name code?

@epyx73

What mobile device are you using?

Also, when playing on steam, how much ram does your pc have? Also is it on a pc/laptop or another device that has Steam, like a Steamdeck or tablet

Seems this issue is related to system language :face_exhaling:

If your system settings (not your in-game settings) are set to some languages other than English, for example Hungarian, then it is causing this issue.

Not sure exactly what languages are having the issue (other than Hungarian), and which are not (other than English) currently.
But from what we can see in the backend for accounts experiencing crashing at this point, all have their system language set to Hungarian.

This is why it’s affecting some players and not all players.

It will require a client fix unfortunately as well, from what we can see.

dear Jeto,
I use a PC with Steam on win 10, but i have tested on win 11. When i click the create random/specific glyph create button of lvl 50 Grungli the game is not response so freeze. I have to push alt+F4 button to close it. My computer has 16/32 G of RAM. My name is Epyx in the game, and i am Hungarian so my system language is hungarian too. Please feel free to ask me for any info regarding this bug issue… Are you a developer?

As mentioned, we have found the issue due to players who have their System Settings set to Hungarian - if you change it to English, you won’t have this issue with Grungli - or at least change it when you want to craft with Grungli or play PQ3, and revert it back after.

I understand completely that that is not an option for some people, as some players don’t speak English - but currently we cannot release a fix for this till the next update is released, as it requires a client fix.

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@Mich
What is your nationality Mich ?

Dear JETO
I think the language issue is a bullshit (sorry), although i am not a developer. What is the different between eveline crystal converting/northelm creating and grungli glyph creating window ?

Yes, i can make a video from this issue, but how do you will look it?

Dear Jeto,
Thank you so much for the quick info. I have tested the settings. I have set the language to english,. The solution is temporarly good for me…I hope you solve this issue as soon as possible. Thanks!

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From a development standpoint, this isnt usually apparent to the end user.

When you code something, c++, python, etc. The language is usually exactly the same for the code. The part people miss is there are usually broad, sweeping changes that are needed to be done, as well as minor ones simply to release a game in a different language and region.

Some examples of this: we get holiday bonus missions like valentines day, christmas, st. Patricks day, etc. These holidays likely dont exist in many other countries where you can play this game. The developer may choose to change these, but in an online game they may remain the same.
When you go to write things, like dialogue, you may place in cultural references; an example of that in this game, go to join PVP and youll see a cheeky little measage about “the knly rule about tournaments is tou dont talk about tournaments” this is a reference im sure 99% of americans will instantly knownis from fight club, even those who are younger now probably at least know that line. I didnt google which countries that movie came out in, how many languages, or if it has a cult following like it does here, but im aure at least one place doesnt know it at all who plays this game.
Simply taking the time to translate the game will take a lot more resources than you think. Many people think you would simply copy and paste the code, delete the native spoken language, and replace it with a google translate, or now i suppose AI LLM. While this is likely true of smaller companies or indie devs, any developer who has a solid audience is going to outsource every language to a transcription company, or at the very least an individual or small gig work source. This is done because 1:1 translations dont exist. It’s always slightly different. There is also once again the issue of region differences. American english native speakers may describe someone who works out and is in great physical shape as “buff” or “jacked” or even slang terms like “diesel” or “brolic” these words hold different definitions directly translated, and would make sense to say. Even a european english speaker who would say “fit” or “strapping”

When you outsource this, especially to people who arent coders. A few things happen. Their language might contain symbols we dont use typically, but they might be used in code. The more common one though is that a text box or event window will have to be resized, as if i take a quote directly from the game, on gungs window
“The name. Is. GRUNGLI. Grungli o’ the Bear Clan. Shardmaster.
Worked hard to be one, and I’m mighty proud o’ that. The forges 0’ the
Bear Clan blow night ‘n day, an’ Dwarves like ol’ Grungli here find the
shards to power 'em.”

I dont know how tou would write old English here, but for demonstration sake im going to convert this to another language.

名字是。GRUNGLI。熊族的 Grungli。碎片大师。
努力工作成为一名碎片大师,对此我感到非常自豪。熊族的锻造厂日夜不停地工作,像老 Grungli 这样的矮人在这里找到碎片来为它们提供动力。

Weve went from 7 lines to 6, with 2 if thwm having almost nothing, so this text bix in game would likely be longer, but shorter. Rewriting this code, or in this case it would be adding a button called glyphs, would be recoded in each language. And the game supports 11 languages. This is 11 chances fir human error as small as a ; causing this issues.

I think engliah is your second language, and maybe you didnt mean to call “bullshit” on our hard working devs and the one person who takes all of our information to said developers and truly cares about their community, and i know this post is like 2 months old, but i wanted to address this as its unlikely someone fro. The actual team would.

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