Platform, device and operation system
Eg, Android, Samsung Galazy s8, Nougat
What were you expecting to happen, and what actually happened
I created enough Mana in the ultimate spell without working up any of my spells. When I try to cast the ultimate spell, it will not trigger.
How often does this happen? When did it begin happening?
This happens in the event dungeon and in pvp. It hasn’t happened in as normal dungeon yet.
Is this a once-off issue or has it been a consistent issue? Does it only happen in specific circumstances?
Specific circumstance: cannot match my spell Mana gems. I match other colors until the ultimate spell is charged.
Steps to make it happen again
Please detail the steps taken to trigger this bug. The more detailed the breakdown, the easier it is for us to test in-house.