[Reported] Unable to Open Chest after battle

Early Access Archive Early Access Bug Reports
1

**Platform Android Samsung Galaxy s10

What were you expecting to happen, and what actually happened

Expected: Open gold chest with exactly 180 gems in inventory

What happened: Unable to open chest, pop-up occurs prompting me to purchase gems because "You require 0 more gems

Occurs when you have exact gem amount for gold chest

Step 1) Acquire Gold chest after battle
Step 2) Have exactly 180 gems in your inventory
Step 3) Attempt to open chest in the after battle screen
Step 4) Be met with pop-up to buy more gems.

2

Good news is you didn’t spend 180 gems opening a chest - Up to you of course, but this is not great value spend of gems (which become hard to get after completing the play-throughs)

2 Likes
3

Agreed. I like this bug!

1 Like
4

Also, since you found the forums - strongly consider joining a guild for more tips and tricks & a place for new players to ask questions and get advice

1 Like
5

Hey hey!

Thank you for posting this, I was able to reproduce this bug and have notified the Dev Team of it. This is an odd issue.

Thanks again :slight_smile:

OminousGMan - Support Human :male_detective:

1 Like
6

Hey @Kalverra,

I have some question from Dev Team about this, as they are wanting some further information to understand why this could be happening.

  • How often does this happen to you?

  • How long would you say you had the game open for beforehand experiencing this issue?

  • Have you tried closing and restarting the game and has it helped?

OminousGMan - Support Human :male_detective:

7

It only happened to me once, as having the exact gem amount caused the issue so kinda hard to reproduce when Im trying to be mostly F2P.

Ive only had the game for a few days, and overall it has not impacted my experience with the game so far

Yes I did attempt to close and restart the app

8

Hey @Kalverra

Thank you so much for answering those questions, it’s really appreciated. I’ll pass that on to the Dev Team.

OminousGMan - Support Human :male_detective: