[Resolved?] Game won't recognize X Button inputs on PS5

My game won’t recognize my X button inputs anymore. It started today around noon, at first only occasionally, so I tried exiting the game and reloading. That’s when my X button inputs would be ignored completely and I can’t even log back into the game since I’m stuck at the start screen where I’m supposed to press X.
I’m on PS5.

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I asked the team about SONY controllers, as I don’t have a console myself - there is an issue where if you do not move the cursor/analogue sticks initially it won’t recognise button inputs but then will fix itself.

Is this something you have experienced, your X button won’t work initially and then resolves?

I’ve noticed the cursor jumping to the upper right corner once I move the left stick (it also did that before the bug occurred), yet still no luck pressing X. Before I got locked out of the game entirely (while I could still play) I noticed the game would sometimes not take my X button inputs (every other button worked fine as far as I could tell). It kept getting worse until it wouldn’t take my X input at all, so I closed the game and couldn’t get back in at all.
I haven’t yet tried reinstalling the game, either way I figured I should report this bug.

To be precise: the cursor does change when I press X, but nothing else happens. I’ve tried other games on my PS5 and the X button works fine in those.

Have you tried resetting the controller?

It isn’t stick drift, I’m pretty certain the game does that on purpose. It never happens anywhere else, neither this game nor in any other game or PS5 menu.

The issue is now resolved and I could get back into the game without any problems. I didn’t actively do anything.

I have a Playstation 3 and at the start of the game when you are supposed to push x to continue the x button doesn’t work, every other button does . Only on certain games.another problem is it will turn off the council without any warning at different times

  • @Michael what model PlayStation do you have?
  • How much storage space do you have
  • Have you recently cleared your console cache and reinstalled PQ3
  • Is your console and controllers up to date?
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I’m assuming you mean Playstation 4 or 5? PQ3 isn’t on PS3. Puzzlequest 3 can overheat a Playstation if you’re playing for long periods of time. Go to options, settings-display, change your graphics mode from quality to performance and your target FPS from 60fps to 30 fps. This should help dramatically. Also its possible your playstation is dirty, the lid just pops off to dust it easier (always unplug it first). Just youtube instructions on how to do it, if it becomes an issue, but changing those two settings should fix the problem.

As for the X button, its probably a torn magnet (the rubber piece holding the magnet often tears making the button feel unresponsive when it does), this is easy to repair yourself if you have spare parts lying around, if not you can order some or buy (or try) another controller. Just youtube for more information.