Unworking update

steAm,WINDWS10,rYZEN5 36000X,
Eg, Android, Samsung Galazy s8, Nougat

expected the update,game closes ,then nothing
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since 4 days,can proceed in the game anymore
Is this a once-off issue or has it been a consistent issue? Does it only happen in specific circumstances?

Steps to make it happen again
Please detail the steps taken to trigger this bug. The more detailed the breakdown, the easier it is for us to test in-house.