Platform, device and operation system
Android 11, Samsung Galaxy Note 20 Ultra
What were you expecting to happen, and what actually happened
Expected: To start a new Story segment
Actual: Occasional, infrequent soft locks and error messages.
How often does this happen? When did it begin happening?
Is this a once-off issue or has it been a consistent issue? Does it only happen in specific circumstances?
Occasionally occurs. When it happens, the error message appears on the player’s home screen. Issue may be an interim affect of the Story mode changes in 0.39.
Steps to make it happen again
Please detail the steps taken to trigger this bug. The more detailed the breakdown, the easier it is for us to test in-house.
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Play through multiple story segments (for me, I tested Chapters 3 and 4. Had one error occurrence for each Chapter.)
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Possible error more likely to occur either after many Story segments are played consecutively or after very long individual story segments (such as in Chapter 3).