Hello. I’m a big fan. I have received 3 error codes, after PvP battles.
RE-3S2KUUHX was the last one
This hasn’t happened before, then 3 times today.
It appears that each one, had taken the token, but not classed it as a win.
This is the only way to get gems when the story has been completed. So it’s very disappointing. Especially as it will effect the whole weeks reward.
I am using an android device, completed the story with each hero. Never had a problem. So it shouldn’t be my device or network.
Thanks, keep up the great work. I look forward to the big release and the future of the game.
I had the game hang on me 4 or 5 times today. 2 of those times when it tried to restart it couldn’t connect to the server and took a few minutes of retrying before it did. I was lucky not to loose important progress but I was scared I would with the number of problems I had today. The time I had issues was 4 - 6 hours before this post.
I checked server status and they were shown with no problems. I expect there will be a few small issues coming up, on the run up to global release. Hopefully on the path to improved game play. Bigger storage. Improved access to glyphs, followers Crystals, more stories, New characters. A follower that can change gear colour maybe? And of course stupidly massive rewards for the early access players. Maybe a million gems… Thousands of glyphs…hundreds of crystals…,. But probably not
Hi folks, this should be resolved now. Sorry for the issues. They happened at some crazy hour of the night and one of our team members got out of bed ASAP to see what was going wrong!
If you have any further issues like this please let us know, and our team is also monitoring it all very closely today.