I agree with this statement. I’m not sure if I agree with your proposed solutions. Maybe. But there are so many “moving parts.” And until relic thing is straightened out, its hard to know how it will feel getting common/uncommon in the future. Also some people are starved for gear and others are starved for materials. But ya, we can agree that the current system is probably not loved by many people. Time consuming + random = sucks
I think a big issue is the timer/minion/keys thing. Waiting a full (almost) real life day to open a diamond chest full of nothing you wanted, never feels good. Wasting a key on the same chest, is worse. Cutting all timers in half would help a little, maybe.
Honestly, I think it would have been better to have minions go on missions to hunt for keys, instead of open chests. This way you could be gathering big keys when you have no big chests. When you do get a chest you don’t have to wait to open it. If that makes any sense.