Hi, Just opened a ultimate cache and received NOTHING! I bought the lava flowers x4 too allow this and was rewarded with ZILCH. Is this intentional?
**Platform, device version and operating system
Android 13
Screenshot or image
sorry didn’t have time
What you were expecting to happen, and what actually happened
receive a ultimate cache reward
How often does this happen? When did it begin happening?
a one off wont be buying cache until it’s investigated
Steps to make it happen again
don’t know its new content
Hey @Dr.dispair
Sorry to hear you’ve experienced this issue! I’ve done tests on our end and the Ultimate Cache is giving out rewards when purchased.
I can see you lodged a ticket with the Support Team about this, they’ll be able to investigate what’s happened here in more detail.
OminousGMan - Support Human 
Absolutely not surprised that this hasn’t been resolved yet, shameful! I’ve sent and replied to several emails with no resolution.
Jeto
4
Hey @Dr.dispair
I grabbed your ticket at the start of the week and sent a response to you, it is currently sitting as Pending.
Please let us know if you are having any issues seeing or responding to this.
Jeto (she/they) - Support Human 