Platform: PC -Windows 10 - Steam
1!st Issue: Since yesterday when I launch the game from Steam, the game launches but sometimes hangs on Broken Tree looad screen. Sometimes just freezes, sometimes gives me a “server busy, retry again later” error, sometimes a server tiemout error.
I uninstalled and reinstalled game twice, cleaned out my steam cache - I have a high end gaming PC and and make sure everything on it is always up to date. - all drivers, graphic cards, Windows up to date. Sometimes the game loads and launches, sometimes not. It’s also slow. To note that I’m having issues with gems of War too - it won’t launch at all, freezes on load screen.
Second issue: Broken Tree Rewards page, unique skins. It shows the Shaman skin as having been purchased, but I didn’t purchase it and don’t own it. I’d like to purchase it, so would be happy if you fixed this so I can.
My issue with the Shaman skin as described above has not yet been fixed - it’s been almost two weeks since I submitted the ticket. I just sent an email soliciting help again to support.
Thanks in advance for any eventual assistance you can give with this. I spend money on the game and I want to be able to access all the features without issues.
Wow, I see I’m not the only one with this problem - thanks for posting! Maybe they’ll fix it knowing it’s an issue for multiple players.
I wrote support about it and received the usual automated BOT reply that they would look into it, but Jeto is very helpful and I’m sure she’ll look into it and tell the devs there are a few of us with this same issue once she sees this thread…
is this ever going to be fixed? if not, I’d appreciate a flat out no.
Also, is there a cap on the number of characters that can earn gold? I have 7 characters and the last one made has progressed to Chapter 3 but is only getting 50 gold and nothing else for each battle in the main story line.
It’s a fabulous level 11 lizard (mercenarry) who kicks a** even at level 11 and is worth much more than 50 gold. LOL I have a paladin at the same level and with the same story progression receiving normal rewards, but my lizard is being gimped, and that won’t do.
Thank you very much for the information! In fact the lizard is my second mercenary, the only class I made two characters of.
How sad and somewhat disturbing that such a blatantly money-grabbing game then limits me in my gameplay in any way, shape or form - especially since I’m not free-playing.
I think the rewards should be capped on a per-character basis instead of a per-class basis. I would love to play through as the other characters, but it’s kind of a waste of time if all you get is gold. Instead, each character should get full rewards the first time through
I couldn’t agree with you more. In fact, my lizard mercenary is built for poison, and my cat mercenary for fire - they are unique and I don’t really understand the logic behind allowing only one of the two to get drops and the other just a piddling amount of gold. I paid for the unlock for both chracters.
I have one of each class, plus the two mercenaries and another locked character slot ready for purchase…so uh…guess I won’t be buying it?
And not too interested in whatever eventual class might be released in the future at this point.
Is there a limit for buying skins? I bought a skin (ELF) from the last season but since then I cannot see any other skins in any of the stories in archive. And I thought it was because I just bought one and I needed to wait for the new season. But now the new season/ story is out and I still can’t see my main hero’s skin there… All the other skins for other heroes are there but not Assassin one. Can you please let me know?
This is my shop, as I own the Assassin Skin and the Necromancer already.
You can view your owned Skins in the Hero Management screen, using the drop-down in the top left.
Then on each hero is a scrollable interface displaying the owned and unowned skins.
