Platform, device and operation system
Android, Google pixel 3a, android 11?
Eg, Android, Samsung Galazy s8, Nougat
What were you expecting to happen, and what actually happened
In a tournament battle, defeated the other player. I expected it to move to the rewards screen. Instead it just shows us in a frozen position. I can do other things (e.g. go to settings, etc) but cannot move in the screen or it move to the rewards screen.
If you are on a console device please feel free to take a photo using another device. Where possible, a video helps us best. Try uploading it to Youtube privately.
How often does this happen? When did it begin happening?
Just once so far.
Is this a once-off issue or has it been a consistent issue? Does it only happen in specific circumstances?
Steps to make it happen again
Unsure. I will update the forum if it reoccurs.
Please detail the steps taken to trigger this bug. The more detailed the breakdown, the easier it is for us to test in-house.