[REPORTED] Stuck on new weapon tutorial

Android, Google Pixel 4 XL, Base Android 11

I am playing my third new character, and I have reached the new weapon equipping tutorial. However, when I am instructed to equip the new weapon, I open the weapon menu and get no further tutorial instructions. I am unable to continue the game, as I am unable to dismiss the tutorial.

This is an ongoing issue which prevents me from continuing the game on any character and continues whenever I open the game. I have attempted to correct the issue by reinstalling the game and also by force closing it, neither of which have helped.

EDIT: Created a support ticket on the issue, #106327.

That is exactly what happened with me, too. I have salvaged the weapon I found in a chest when tutorial started. I guess, I don’t have the desired weapon, I can do nothing.

Hey, apparently this is a known “bug” and you have to contact support to have them fix it for you

Hello, same here.
I opened a ticket too : 106351

Hope it will be fixed soon.

Hey all,

If you haven’t already, please submit a ticket and we can resolve this for you manually until the fix comes out.
Just make sure to include your name code.

Jeto - Support Human :woman_mage:t2: