[REPORTED] Current Player Stuck in New Player Tutorial in 0.37

@Jeto Lyranica is currently trapped in a starter tutorial and cannot escape.

Invite Code: AILILE_RXKR

Platform, device and operation system
Samsung Galaxy Note 20 Ultra, Android 11

What were you expecting to happen, and what actually happened

– Lyranica is stuck in the beginner tutorial in 0.37 from completing a Daily Skirmish.

– She was offered a Level 5 Skirmish, which offered her a Wooden Chest, which triggered the chest opening tutorial.

– She salvaged the starter weapon, not needing it.

– Upon leaving the loot collection screen, she was taken to the tavern home screen and became stuck in the tutorial where Eveline is waiting for her to equip the weapon she does not have.

– Restarting the game does not clear the tutorial. She is perma-stuck in the tutorial, as pictured.

How often does this happen? When did it begin happening?
Is this a once-off issue or has it been a consistent issue? Does it only happen in specific circumstances?

Started occurring with 0.37 update.

Steps to make it happen again

See sequence of actions listed above.

EDIT: Also created a Support Ticket on the issue, ID #106228

Hey @Lyrian

Just grabbed your ticket, will respond further there!

Jeto - Support Human :woman_mage:t2:

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I’m having the exact same issue. Urgit_yrjh is my invite code

@Overrun1 if you haven’t already, can you please submit a ticket.

So if needed we can ask any further questions. Link to submitting a ticket can be found here: Submit a request – Puzzle Quest 3

I also am having an identical issue. Support ticket #106327.

I have the same issue as well, support ticket #106341

I’m having the same issue

Ticket # 106343

Same issue. Done a ticket but nothing have happened for a long time

Same issue, ticket #106346

Hello, same here.
I opened a ticket too : 106351

Hope it will be fixed soon.

Stuck as well. There goes a weekend of progress. Ticket submitted 106353

Hey all,

The team will try and grab everyone’s tickets. Please make sure if you submit a ticket in regards to this issue (or any) make sure to include your name code, so we can resolve this as quickly as possible for you.

Now…
giphy (1)

Jeto - Support Human :woman_mage:t2:

1 Like

My issue was resolved.

Thank you

1 Like