I am playing on a Galaxy UMX. When I boot up the game it loads a picture of the intro and the screen goes black and then says the game can’t connect to the servers. It started happening about an hour ago and is currently happening.
I’ve had this happen multiple times as well. I’m not sure what causes it. When it has happened to me, I contact Kingdom members through Discord to see if they are having trouble connecting as well and no one else is. So, if it is a “server issue” it doesn’t appear to be affecting anyone else at that moment. It usually resolves itself within an hour for me.
Yeah, I don’t know. It’s been happening to me for almost a week and I really want to play. I’ve reinstalled it too. I don’t know, I’ll follow up with support some more and get this figured out once and for all. Thanks for the reply.
Hey hey!
Sorry for the late reply. This appears to be related to server issues, which is something that the Dev Team are constantly working on improving over time.
If this happens again, please follow the steps in the following article; https://puzzlequest3.zendesk.com/hc/en-us/articles/360001886555-Connection-issues-troubleshooting-
If the issues continue after following these steps, please let us know 
OminousGMan - Support Human 