[Ticket Submitted] Restoring an item from the Steam DLC

Bug Reports
1

Hi everyone.
I need help or advice on restoring the item.
It was my fault that an item from the Steam paid DLC, the Glove of the Golden Grip, was destroyed. Is there a way to restore them? It is no longer possible to purchase a set.

2

The devs could technically restore it for you, although its not something they like to do. Did this just recently happen? And yes, you can still get the set. Most of the dlc items are actually just basic game items that you would have gotten easily for free and worse they lack the set bonuses that the normal items get. There are a few exceptions like Eveline’s Locket, where the dlc item is actually unique.

In this case, what you paid for was Jeweled gloves, but with a slightly altered picture and no Jeweled set bonuses.

3

I apologize if any words are spelled incorrectly, I use the help of a translator.

I destroyed the website about 2 months ago, thought that the forum was not available to me due to the lack of Google Play and blocking of some sites on my Huawei phone. Yes, I understand that the items do not have a bonus, but they are valuable just for the collection. by the way, the ring of fire from the acceleration kit, I cannot attribute to the basic items, because I have not yet met this item in the game, which can be obtained by the game method, perhaps I am mistaken and have not yet reached this stage of the game.

I am ready to purchase the kit again if it is available, but I will be grateful to the developer if there is a possibility of restoration.

4

Sure its possible, can’t guarantee they will, but it doesn’t hurt to ask.

5

Thank you, it’s nice to have a word of support here. :+1:

1 Like
6

That is only for Xbox and PS DLCs. All Steam DLCs are great unique items that cannot be obtained any other way. The item they are talking about is the Golden Grasp which is similar to the Jeweled Gauntlets but gives bonus damage against stunned enemies instead of blind enemies.

I believe some players have been able to recover the items. Try to send a ticket through this link: https://puzzlequest3.zendesk.com/hc/en-us/requests/new

2 Likes
7

Thank you, I’ll try to run it through a vpn