I have to agree that sending 1000 Horns is not this:
If there is no effort to send out the actual rewards that would have been earned, it would seem like players have a legitimate grievance case under Play Store policies.
The Horns that have been sent through are a separate compensation from the Battle Pass to Quest Pass compensation.
This was sent through to players as the current Quest Pass is running a shorter duration (3 weeks instead of the 4).
If you had purchased the previous Battle Pass and have yet to receive the remainder of the rewards for this, please don’t hesitate to send through a Support ticket (including your name code) and we will investigate why these haven’t made it out to you yet.
This is all fine and dandy, but how many people don’t come to the forum and are just being ripped off?
I also do not have any view of my previous progress to accurately know if the compensation is truly correct.
This is why charging money in an alpha-version product is bad business. You are taking genuine life-long fans of this brand and turning then against you with this ineptitude.
I’ve passed on some affected accounts already to the development team, with this information we should be able to grab all players affected by this!
Even if you haven’t submitted a ticket or any players who are currently unaware this is an issue, we should be able to get that missed compensation sent out.
Don’t have an ETA on when the fix push will go out but will check back after the weekend for an update.
Honestly, Jeto it is everyone. The odds that not one person in game chat, discord or here has gotten the rewards, but some mythical creature who never communicates, did? Lets just say we players have better odds of getting a relic from a chest.
This is a big deal. Ignoring it all week, just to say it will get looked into after the weekend, does not look good. I’m not blaming you, personally, at all. But woof! This is not good.
I received appropriate compensation. The compensation which appeared in the email was incomplete, however the compensation which I received was appropriate. Reference photos are attached:
I say mostly correct, because I am suspicious that everyone is receiving 2 Minion Glyphs instead of two random Glyphs.
Wokel received two minion Glyphs in their screenshot.
My screenshot also shows two minion Glyphs in their screenshot.
I observed Lyranica this morning also receiving two minion Glyphs from the email.
While not completely impossible to occur, it seems implausible for all three of us to receive the same two minion Glyphs from the random roll.
If anyone else here has not already claimed their compensation email, can you please screenshot and post which two Glyphs were received from the Battle Pass compensation email?