[not a bug] Inactivity Timeout After 30 Minutes Despite Being Active

Bug Reports
1

I’ve been testing an issue with dungeon loot tickets, and it appears the inactivity timer only resets when you complete a manual battle. Using loot tickets does not count as activity, even though the game is processing fights and experience rewards, and I am opening/salvaging/saving chests.

Simple version:
If you stay in the same dungeon (test in The Doomholt) >30 minutes while using loot tickets (without completing a manual battle), the game times out due to inactivity and forces a restart.

What’s happening:

  • Enter a dungeon and use loot tickets to clear fights and open chests.

  • Because no manual battle is completed, the timer never resets.

  • After ~30 minutes in the same mode, the inactivity popup appears and the game restarts.

  • Completing even one manual fight or switching to another game mode seems to reset the timer and prevents the timeout. The last mode change was at ~32:00 in my screenshot.

  • The forced restart also happens when I am working on my gear loadout or in other game areas that I am being active, but not changing mode or completing fights.

Expected behavior:
Using loot tickets — which is an intentional, player‑initiated action — should reset the inactivity timer just like completing a manual battle does. Similarly, crafting and changing out gear pieces should reset the timer.

Steps to reproduce:

  1. Enter any dungeon.
  2. Use loot tickets to complete fights.
  3. Stay in the dungeon mode without completing a manual battle or switching modes.
  4. After ~30 minutes, the inactivity timeout will trigger even though loot‑ticket actions are ongoing.

Entering “The Doomholt” at ~32:00 on the stopwatch.

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I opened over 100 chests in this 30 minute period, salvaged some, saved some, and opened some early with food.

Used a loot ticket at ~1:02:00 on the stopwatch.

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Timeout message popup ~1:02:02

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4 Likes
2

I think something similar has come up before, as like World Chat and typing in there, does not delay the inactivity timer.

I’ll chase it up with the team though!

3

So.. update here.. nothing suspends the inactivity timer except changing “rooms”
Trying to confirm when that was changed at some point, so that being in an actual battle, making moves, would also delay the inactivity timer, so it would then only be;

  • Moving between rooms/menus
  • Engaging in active battles

That would delay the inactivity timer. Which is not a bug; it is intentional :melting_face:
Reason being “so players couldn’t hold rooms open, which could block updates…” and likely other things.
I do not believe it is an easy thing to make changes to either, being so deeply programmed into the system as well as being implemented by a dev who is no longer in the team.

3 Likes
4

Thanks for the reply and confirmation of what does reset the timer.

3 Likes