[Reported] Game crashes when trying to play PVP

Since updating to 3.3 when looking for a pvp battle the game crashes every time.

Playing on samsung s24 ultra

Ive tried reinstalling the game same problem occurs.

Played the game on xbox and had no problems, however mobile crashes everytime

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Confirmed. Have the same issue on Android. Played one match in Open Tourney and now hard crash to home screen every time when attempting to access the tourney any further.

Edit: managed to get a screengrab a split second before the hard crash.

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I have the same thing. My game is trying to load assets in the PvP screen and crashes when not even trying a battle. I am on Android.

Exactly same issue on Android. But if I change to steam (same account) I can then do the PvPs without problems.

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@Zeta & @Esoxnepa can you drop your name code, so we can check for errors in your account data in the backend?

Lyrian & Higure, I got yours already :sparkles:

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Having no issues with PvP when playing on PC/Steam, confirming what @HigureTheStillWind said earlier.

Yeah it seems just android specific, the team is looking into it!

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Also if you can share your device model, what graphic settings you are using and if you are running that latest OS, that would be appreciated!

It may be linked to a Unity issue we were already chasing up with Unity.

I’ve also made a known issues article for this, just in case - we have been able to consistently replicate this android crashing on our own phones, so at this stage, I don’t think we need any further information.

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Actually, if you are experiencing this issue and you have tried all the different setting modes, from very low up to high - can you please let me know

Also, if you experienced this and it was resolved for now by playing on a specific graphic quality, can you let me know what it wasn’t working on and which setting fixed it?

@Jeto The game has got worse with crashes after further playing i have found that adventure battles crash when selecting tiles which shows a moving enemy and some times loading the game for the first time also crashes the game. I have tried all the graphics setting and have stopped the crash only on the very low setting for adventure. however pvp still crashes everytime even on very low setting

Name code: ZETAEAGLE_MRWI

So I finally had some more time to test this today. I normally play on the “Very Low” setting. I am able to play on every setting except the VL setting.

Originally I had left it at VL and tried every combination of the other settings, without changing from VL as I have an older phone. Today I pushed it to all the other qualities with the settings in the image below and they all worked.

I am almost wondering if there is an issue with the VL skulls and how they draw, as skulls on all the other graphic settings seem similar to one another, while the VL almost seems like a different sprite.

Anyway, I hope this helps any other players that are stuck and unable to PvP.

4 Likes

I have tried it, changing only the “very low” settings to “low”. And it has worked! Thank you very much for the information, this way we will be able to at least do the PvPs in the phone while they find a fix :slightly_smiling_face:

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For anyone else in future till this is resolved

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