This happened.
If a discussion is started I’ll give my thoughts as a player too as I know sometimes it can be intimidating posting in a community when there’s a bunch of hardcore players all very passionately asking for the same thing and we want an open discussion for everyone.
This didn’t.
I know this makes me look like a but I’ll take the hit. You can’t come into the forums saying you are genuinely interested in player feedback and encouraging other voices and getting more people involved and then 4 days later you are still absolutely silent despite people responding to your request. Since @Kafka requested more voices, I have not seen one instance of a CX person in chat asking about this issue. There has not been one comment in the last 4 days about the growing number of voices expressing discouragement about the changes.
At the end of the day, talk is cheap. I keep hearing the same words (We want to hear from you! We want engagement!) but then the same action (No followup, No in-game interaction of any continuous sort). I keep hearing how the team is small and has a tough time getting to things. Yet I’ve seen plenty of small teams have daily engagement with players/community on topics of interest, especially when the information is being specifically solicited by the Community manager.
I get tired of constantly beating this drum. I know there are probably lots of players that get tired of hearing it to. But what else are we supposed to talk about. We don’t know specifics on forthcoming changes (Yes, I acknowledge the roadmap was put out, which is good, but we don’t know anything about the changes or whether our many voices in the past have even been taken into consideration). We don’t know if there some bigger plan in mind when changes are made (What is the purpose of certain changes? Why are these recent changes “improvements”, etc). We are often left to figure things out for ourselves and in doing so often discover that we are worse off as a result.
The sad part is that the thing most players ask for the most “passionately” is engagement. Maybe if we had that we would see more voices and more discussion here.