Steam Exclusive Items

[AeonNhiyr]

Cross posting related comments in a different thread:

December Community Update

Hello everyone! The December Community Update is here! You can read it below or on the website in its original format: Puzzle Quest 3 December Community Update December Community Update December is here with our final Community Update blog of the year. We’ve had such an incredible year and are grateful for our passionate community. To show some appreciation to our players, we’ve been doing a little gifting this month! Throughout December, we’ve been giving away some physical merch every Fr…

@WarlockPrime

Set Bonuses On DLC Items
This has been an outstanding question for quite a while now. The issue we run into with set bonuses on DLC Items is that we prefer not to have additional power bonuses to come from game content that can only be accessed via a purchase. We feel that all content in the game should be available for all of our players.
As such, we will be renaming these items so that the distinction between them and our existing items is clear. We will bear this in mind to avoid such confusion in future and wish to thank everyone who has purchased this DLC for your patience and understanding.

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December Community Update

Lots to like in my view from this Community Update, however: This is an unfortunate result in my opinion since there is very little balance issues with allowing them to function as set pieces. However, if no other pieces introduced in the future are going to have set functionality, either via purchase or in-game events, then at least it is consistent. Thanks for the Update.

December Community Update

@WarlockPrime The logic is fundamentally wrong here. The DLC items don’t provide additional power bonuses - they provide DIFFERENT bonuses. If anything, they provide LESS since they don’t currently contribute to a set bonus. Furthermore, you say that all content in the game should be available for all our players. Are you serious about this? There’s no way F2P players have a serious chance at getting all the Dragon King items. I’ve purchased every season and spent thousands upon thousands of se…

December Community Update

Yeah, I didn’t buy these items - but it would seem that they would not provide extra bonuses but rather allow alternative set builds (which may allow extra bonuses I guess) I would have liked the idea of extra gear pieces for each set to allow for some flexibility in building set bonuses (not extra bonuses, but different combinations to get the existing Set I II & III bonuses) Based on the naming, the descriptions and the MONTHS long timeframe for any sort of indication about which way this wa…

December Community Update

Sorry @lyrian, I strongly disagree with you on this point. The Serpentine Flame Ring has “Serpentine” in the name, and the item description shows it as part of the Serpentine set [Screenshot_20221220-115843-01] However, we should clarify that when we talk about the paid DLC items being a part of a set, we’re only talking about the Serpentine Flame Ring and Jeweled Golden Grasp. Both of those items have a set name, and their item descriptions show they are part of a set. However, this doesn’t…

December Community Update

Thanks for posting the screenshot., Aeon. That does change the situation a bit. The devs still have not explicitly stated that the inclusion of these items into sets was advertised. The naming of these items alone in-game does not constitute an explicit advertisement by them. That said, the game recognizing that these items are a part of a set is very strong implicit case that the intent was there to do so at some point. What’s weird here is that the “sets” here for both of these pieces a…

December Community Update

Thank you for the additional pics and thoughts! I think that fleshes out the scenario some more. The other thing is this: the info screens Eveline’s Locket and Mirror Shield do not show they are part of any set at all, whereas the info screens for the Serpentine Flame Ring and Jeweled Golden Grasp DO show them as part of their respective sets. This makes it look like the latter two items were meant to be part of a set, but were not implemented correctly or had a bug. In my opinion, this supports…

December Community Update

@WarlockPrime So, the question remains: If the developers will remove this functionality, how will the developers compensate those of us who purchased the two DLC items that have this functionality? (Serpentine Flame Ring & Jeweled Golden Grasp) Remember, this functionality IS ALREADY built in (see pictures below) - the items are ALREADY programmed as parts of sets… the problem is that a bug is preventing them from working correctly. If the developers remove this functionality instead of fixin…

December Community Update

@Jeto @WarlockPrime If the plan is to NOT fix the two DLC items (Flame Ring & Golden Grasp), we still need to hear how the people who purchased the items will be compensated. As a reminder, this is the plan that the team communicated to us a while back: https://community.puzzlequest3.com/t/steam-exclusive-items/2476/27 I still prefer that the two DLC items be included in their respective gear sets. However, if that can’t/won’t be implemented, then please update us on how we will be compensated…

December Community Update

Your persistence got me curious. I do not play on PC, so I hadn’t seen these DLCs until now. Here is what is says: [Screenshot_20230108_020357_Firefox] It says the contents of the dlc are not tradeable or refundable. I do not see a promise that the items will be part of the respective sets, but I agree it is a fair assumption given the names. I don’t know if this page looked the same more than 6 months ago when you bought the dlc, but by the looks of it, I’m not optimistic anything will ha…

December Community Update

I’m persistent because I know I’m right, and I have faith the developers will do right by their supporters. You’re correct - it’s too late for a Steam refund. However, it’s not too late for the developers to give some crowns / in-game currency as compensation. If someone sells you a car, you expect it to drive you from point A to point B for at least 5 years. If instead the “car” turns out to be nothing more than a paperweight after 2 hours of driving, you’d expect to be compensated, rig…

December Community Update

Why, yes, I’ve learned so many lessons that I’m halfway to a doctorate. As I’ve said before, I’d prefer functionality over compensation. Aside from that, maybe the lessons are as follows: “If you make a mistake, then make it right;” “Do right for your customers;” and “If you don’t deliver on half the functionality of an item you sold, what do you have to lose by giving some in-game currency as compensation?” To me this is the critical issue and playe…

And as a big reminder:

@Jeto

If there was a situation where the team decided to change the name after not being able to include the pieces of Gear in their relative set, there would be a discussion then about what we can do for players who had previously purchased these items.